Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Albany, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
315 reviews
5 stars
125
4 stars
59
3 stars
47
2 stars
17
1 star
67
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and rude staff, indicating a consistent problem with service quality.
Staffing Problems
Many reviews mentioned that the location appears understaffed, leading to poor service and operational issues.
Inconsistent Quality
Customers frequently noted that food and drink quality varied, with complaints about stale items and incorrect orders.
Positive Employee Interactions
Despite the negative feedback, some customers praised individual employees for their friendliness and efficiency.
Operational Hours
Customers expressed frustration over inconsistent operating hours, with reports of early closures and locked doors during business hours.
- AAAlexOct 30, 20251.0Customers are waiting to place their orders, but the employees are still don’t care and says we have to take care of drive thru, that’s crazy then why the hell door open for just to watch u how u make order ?🤦♂️🤷♂️ Don’t visit ❌ Wasting of time Thanks!
- JLJAH LEWSKIIOct 19, 20251.0Its sunday 10/19/25 10am and they are not letting customers in the lobby but the drive thru is open. This place is a 1star store. Arguing, yelling, talking over ppl food.
- KSKaramjeet singhOct 11, 20251.0lazy staff
- CMClaudia MoldovanSep 30, 20251.0I’m giving this Dunkin’ Donuts a one star because it has been consistently disappointing. The location often appears understaffed, and the espresso or coffee machines only seem to be operational about 70% of the time. On multiple occasions, the oven hasn’t been working. To make matters worse, the store closes at random times without notice or online updates, which is extremely inconvenient for customers. Overall, this reflects poorly on the franchisee, who is clearly failing to manage the store properly.
- EKEllie KoptsevSep 6, 20251.0Isn’t the point of ordering online so that it’s ready when I get there 20 minutes after the fact?
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 1040 Central Ave, Albany, NY?
Dunkin' at 1040 Central Ave, Albany, NY is open Monday to Saturday from 4:00 AM to 7:00 PM, and Sunday from 4:00 AM to 6:00 PM.
What meals does Dunkin' serve at this location?
This Dunkin' location serves breakfast, lunch, and brunch.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
Can I order ahead using a mobile app for Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for a fast grab and go experience.
What special holiday drinks are available at Dunkin'?
Dunkin' is featuring holiday drinks such as the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Does this Dunkin' have a drive-thru?
Yes, this location has a drive-thru for convenient ordering and pickup.
What are some nearby food options around this Dunkin' location?
Nearby food options include Joe's Grill, an American bar and grill restaurant, and Burger King, a fast food restaurant, both within close proximity to Dunkin'.
Are there any automotive services near Dunkin'?
Yes, there are multiple automotive services nearby such as Boomer McLoud (car stereo, automotive repair), Auto Glass Fitters (auto glass service), and Meineke Car Care (automotive repair and tire services).
Can visitors combine a trip to Dunkin' with entertainment nearby?
Yes, visitors can enjoy a game and drinks at the Golden Cue Billiard Lounge, which is near Dunkin'.
Does Dunkin' at this location support payment with credit and debit cards?
Yes, this Dunkin' location accepts both credit and debit card payments.