Brand Certified
Dunkin'
3.5(226 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
457 Albany Shaker Rd, Albany, NY
12211, United States
Certified by Dunkin' • Mar 01, 2026
(518) 437-1509
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Albany, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.5
226 reviews
5 stars
89
4 stars
41
3 stars
26
2 stars
24
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff and incorrect orders, leading to frustration and dissatisfaction.
Order Accuracy
Frequent complaints about incorrect orders, with customers often receiving the wrong items or missing components.
Staff Attitude
Numerous reviews highlighted a lack of professionalism and negative attitudes from employees, impacting the overall customer experience.
Cleanliness and Environment
While some customers noted cleanliness, others reported unsanitary conditions and unprofessional behavior from staff.
Service Speed
Customers experienced slow service, particularly during busy times, with some stating they would prefer to go to other locations.
- RRRachel Rider1 day ago2.0I went inside to place an order and this was by far the saddest looking Dunkin in the area. It was very poorly lit, kind of grimy, and visible dust on display shelves. The young lady who waited on me at the register was very friendly. Unfortunately it took forever for them to make 2 iced coffees. It was not busy at this time of day.
- LMLawrence MalakJan 11, 20261.0If you like coffee grinds at the bottom of your cup, food not cooked all the way to where it is still cold, and soggy hashbrowns, this is the place for you.
- JLjonathan lanahanDec 21, 20255.0This is by far the best dunkin in the area in my opinion. Every morning before school, my son and I go there and we are always greeted with a warm smile. They always go out of their way to make my son happy. They even quickly made an extra batch of donuts when his favorite one was out. They do a Great job with hosting little events like pictures with Santa or donut decorating. Great vibes!!!
- MWMargaret WalshNov 12, 20255.0Shout out to Vikki and her team. There was an error with my mobile order and she was amazing and fixed it no questions asked
Frequently Asked Questions About Dunkin'
What are the opening hours of this Dunkin' location in Albany?
This Dunkin' in Albany, NY is open daily from 5:00 AM to 7:00 PM.
Does this Dunkin' offer delivery and curbside pickup services?
Yes, Dunkin' Albany provides both delivery and curbside pickup services.
What special holiday drinks are currently available at Dunkin' Albany Shaker Rd?
You can enjoy the new Cookie Butter Cloud Latte, return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher this holiday season.
Can I order ahead using the Dunkin' mobile app at this location?
Yes, you can order ahead via the Dunkin' mobile app or online for a fast grab-and-go experience.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' location features a convenient drive-thru service.
What types of meals are served at this Dunkin' location?
Dunkin' Albany serves breakfast, lunch, and brunch meals.
What are some nearby places customers can visit before or after visiting Dunkin' on Albany Shaker Rd?
Nearby places include Walgreens pharmacy and convenience store, McDonald's fast food restaurant, Kimberly Square shopping center, and Helios Hot Yoga studio.
How can I use nearby public services to find Dunkin' at 457 Albany Shaker Rd?
Nearby financial services like LibertyX Bitcoin ATM and The Exchange Network ATMs can help with transactions nearby, making your visit to Dunkin' more convenient.
Are there family-friendly services nearby Dunkin' Albany Shaker Rd?
Yes, nearby family-friendly places include Peek-A-Boo Preschool Loudonville and the shopping store Peek A Boo Place, making it convenient for families visiting Dunkin'.
What kind of specialty items does Dunkin' Albany offer?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea with over 50 varieties of donuts and numerous premium beverages.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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