Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Albany, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.4
222 reviews
5 stars
86
4 stars
41
3 stars
26
2 stars
23
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with frequent complaints about incorrect orders and lack of acknowledgment.
Order Accuracy
A significant number of reviews highlighted issues with incorrect orders, including missing items and wrong food/drink preparations.
Staff Attitude
Several reviews mentioned a negative attitude among employees, with some customers feeling disrespected or ignored during their visits.
Cleanliness
While some customers noted cleanliness, there were also complaints about unsanitary practices, such as employees not wearing gloves properly.
Speed of Service
Customers frequently commented on slow service, particularly during busy hours, leading to frustration and long wait times.
- MWMargaret WalshNov 12, 20255.0Shout out to Vikki and her team. There was an error with my mobile order and she was amazing and fixed it no questions asked
- ASAPRIL SHARPESAug 28, 20253.0Our mobile order took a while to fill, but I was understanding since they seemed to be overwhelmed at the moment. The order was incorrect, but they fixes it promptly and apologized. The cold brew at this location was less than desirable.
Frequently Asked Questions About Dunkin'
What are the opening hours of this Dunkin' location in Albany?
This Dunkin' in Albany, NY is open daily from 5:00 AM to 7:00 PM.
Does this Dunkin' offer delivery and curbside pickup services?
Yes, Dunkin' Albany provides both delivery and curbside pickup services.
What special holiday drinks are currently available at Dunkin' Albany Shaker Rd?
You can enjoy the new Cookie Butter Cloud Latte, return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher this holiday season.
Can I order ahead using the Dunkin' mobile app at this location?
Yes, you can order ahead via the Dunkin' mobile app or online for a fast grab-and-go experience.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' location features a convenient drive-thru service.
What types of meals are served at this Dunkin' location?
Dunkin' Albany serves breakfast, lunch, and brunch meals.
What are some nearby places customers can visit before or after visiting Dunkin' on Albany Shaker Rd?
Nearby places include Walgreens pharmacy and convenience store, McDonald's fast food restaurant, Kimberly Square shopping center, and Helios Hot Yoga studio.
How can I use nearby public services to find Dunkin' at 457 Albany Shaker Rd?
Nearby financial services like LibertyX Bitcoin ATM and The Exchange Network ATMs can help with transactions nearby, making your visit to Dunkin' more convenient.
Are there family-friendly services nearby Dunkin' Albany Shaker Rd?
Yes, nearby family-friendly places include Peek-A-Boo Preschool Loudonville and the shopping store Peek A Boo Place, making it convenient for families visiting Dunkin'.
What kind of specialty items does Dunkin' Albany offer?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea with over 50 varieties of donuts and numerous premium beverages.