Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Albany, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.4
225 reviews
5 stars
88
4 stars
41
3 stars
26
2 stars
23
1 star
47
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders, leading to frustration and dissatisfaction.
Customer Service
The staff's attitude varied significantly, with numerous complaints about rudeness and lack of professionalism, although some customers noted friendly service.
Cleanliness
While some reviews praised the cleanliness of the location, others highlighted unsanitary practices, such as employees not wearing gloves properly.
Speed of Service
Customers frequently mentioned slow service, particularly during busy times, with some expressing frustration over long wait times.
Food Quality
The quality of food and drinks received mixed reviews, with some customers enjoying their items while others found them unsatisfactory.
- LMLawrence Malak1 day ago1.0If you like coffee grinds at the bottom of your cup, food not cooked all the way to where it is still cold, and soggy hashbrowns, this is the place for you.
- MCMikayla CaminitiDec 28, 20251.0I don’t know how many times I have ordered a latte and have gotten a cup of steamed milk with syrup only. At least 6 times! How do you forget the coffee? It terrible that I can’t even go down the street to get a coffee. Starbucks it is from now on
- JLjonathan lanahanDec 21, 20255.0This is by far the best dunkin in the area in my opinion. Every morning before school, my son and I go there and we are always greeted with a warm smile. They always go out of their way to make my son happy. They even quickly made an extra batch of donuts when his favorite one was out. They do a Great job with hosting little events like pictures with Santa or donut decorating. Great vibes!!!
- MWMargaret WalshNov 12, 20255.0Shout out to Vikki and her team. There was an error with my mobile order and she was amazing and fixed it no questions asked
- ASAPRIL SHARPESAug 28, 20253.0Our mobile order took a while to fill, but I was understanding since they seemed to be overwhelmed at the moment. The order was incorrect, but they fixes it promptly and apologized. The cold brew at this location was less than desirable.
Frequently Asked Questions About Dunkin'
What are the opening hours of this Dunkin' location in Albany?
This Dunkin' in Albany, NY is open daily from 5:00 AM to 7:00 PM.
Does this Dunkin' offer delivery and curbside pickup services?
Yes, Dunkin' Albany provides both delivery and curbside pickup services.
What special holiday drinks are currently available at Dunkin' Albany Shaker Rd?
You can enjoy the new Cookie Butter Cloud Latte, return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher this holiday season.
Can I order ahead using the Dunkin' mobile app at this location?
Yes, you can order ahead via the Dunkin' mobile app or online for a fast grab-and-go experience.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' location features a convenient drive-thru service.
What types of meals are served at this Dunkin' location?
Dunkin' Albany serves breakfast, lunch, and brunch meals.
What are some nearby places customers can visit before or after visiting Dunkin' on Albany Shaker Rd?
Nearby places include Walgreens pharmacy and convenience store, McDonald's fast food restaurant, Kimberly Square shopping center, and Helios Hot Yoga studio.
How can I use nearby public services to find Dunkin' at 457 Albany Shaker Rd?
Nearby financial services like LibertyX Bitcoin ATM and The Exchange Network ATMs can help with transactions nearby, making your visit to Dunkin' more convenient.
Are there family-friendly services nearby Dunkin' Albany Shaker Rd?
Yes, nearby family-friendly places include Peek-A-Boo Preschool Loudonville and the shopping store Peek A Boo Place, making it convenient for families visiting Dunkin'.
What kind of specialty items does Dunkin' Albany offer?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea with over 50 varieties of donuts and numerous premium beverages.