Dunkin'

3.6
264 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Albany, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
39 N Pearl St, Albany, NY
12207, United States

Hours

Reviews

3.6
264 reviews
5 stars
117
4 stars
51
3 stars
30
2 stars
15
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, with many experiences of incorrect orders and long wait times.

Cleanliness

Numerous reviews highlighted unsanitary conditions, including dirty facilities and food preparation areas.

Food Quality

There were consistent complaints about the quality of food, including issues with raw or cold items and overall dissatisfaction with the menu offerings.

Staffing Issues

Many customers noted that the location is often short-staffed, leading to slow service and increased wait times.

Atmosphere

The lack of a public restroom and uncomfortable working conditions for staff were mentioned, contributing to a negative overall experience.
  • NR
    Nathan Ritchie
    Aug 22, 2025
    1.0
    My food and drink are never right every time I get a sandwich it's burnt and my drinks taste like shit the never add any sugar at least some of the employees are cool
  • MM
    Mitchell Mayville
    Aug 7, 2025
    4.0
    While we were there there were no dine in options. No tables of any kind. The food and workers are the same as what you would expect at any other Dunkin, but you shouldn’t plan to eat there.
  • SM
    Sanisha Miller
    Oct 15, 2021
    1.0
    I came in this morning For a sausage egg and bacon on a croissant I usually take the snackin bacon and put it on with my sandwich this is the first Dunkin’ Donuts that I’ve ever been to that they serve me cold bacon and I been to a few since the snackin bacon are the woman that gave me the cold bacon I went to her and said my bacon is cold she said it’s supposed to be and I politely told her any other Dunkin’ Donuts I’ve been to does not serve cold bacon I didn’t give her attitude and I didn’t give her issues all I asked her was if she could warm up my bacon so I’m assuming it was the manager talking to another coworker to the side saying it’s supposed to be served cold I don’t understand what the problem is then she rudely tried to explain to me that that’s how the bacon is supposed to come and if I want my bacon warm I’m supposed to ask them to warm it but I’ve been to plenty of Dunkin’ Donuts before and it’s not supposed to be served cold she was African-American just like me as she was very rude and I did not like it at all if it wasn’t for me being late to my class I would’ve asked for my money back
  • RL
    Rain Love
    Apr 2, 2018
    4.0
    Quick stop for donuts and coffee there's a wait but you're not waiting long.

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location in Albany, NY?

This Dunkin' location in Albany, NY is open Monday to Friday from 5:00 AM to 5:30 PM, and Saturday to Sunday from 6:00 AM to 4:00 PM.

What types of meals are served at this Dunkin' location?

Dunkin' serves breakfast, brunch, and lunch meals at this location.