Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
While many enjoyed the subs, several reviews noted inconsistencies in portion sizes and ingredient quality, with some sandwiches lacking sufficient filling.
Positive Experiences
Despite the issues, many customers praised the taste of the subs, particularly the bread and fresh ingredients, and expressed loyalty to the brand.
Cleanliness Concerns
Several reviews mentioned cleanliness issues in the dining area and food prep spaces, suggesting a need for better maintenance.
Pricing Complaints
Customers expressed dissatisfaction with pricing, feeling that the value did not match the quality or portion sizes received.
MR
Matthew Rosenthal
2 days ago
5.0
Delicious subs, good service and great deals.
LO
luigie ortiz
Dec 30, 2025
5.0
This place makes the best sandwiches in town. You definitely won't be disappointed 😊
GP
Glenn Pulito
Dec 24, 2025
5.0
It is always worthwhile getting a Sub here. made fresh My favorite is the multigrain bread. The Dagwood or select are my goto choiced.
JF
John Fiato
Dec 23, 2025
1.0
I did an online order had a coupon and when I got there they said they couldn’t honor the coupon becsuse i had to many accounts other accounts i had i forgot password to so i made new account I said I wanted a refund and they would not refund me never heard of a company that could not refund you if you did not want it and they didn’t even make it yet so didn’t see a problem and they are very rude there never going there again was a loyal customer for 10 + years and turned thier backs on my family i will never support you again and drive customers away from your company
IS
Ian Shaughnessy
Dec 19, 2025
2.0
The most profoundly mediocre meatball sub I've ever had. 2 meatballs.... And no sauce. Go to subway instead it will literally be better than this place.
DiBella's Subs is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
What are the holiday hours for DiBella's Subs?
DiBella's Subs is closed on November 27, 2025, and December 25, 2025. On December 24, 2025, it is open from 10:00 AM to 5:00 PM, and on December 31, 2025, it is open from 10:00 AM to 7:00 PM. On January 1, 2026, it is open from 11:00 AM to 9:00 PM.
Where is DiBella's Subs located?
DiBella's Subs is located at 1235 Western Avenue, Albany, NY 12203, USA.
How can I contact DiBella's Subs?
You can contact DiBella's Subs by phone at +1 518-459-9559.
Where can I view the menu for DiBella's Subs?
You can view the menu online at https://www.dibellas.com/menu.
How can I place an order online at DiBella's Subs?
Orders can be placed online through https://order.dibellas.com/.
What social media platforms does DiBella's Subs use?
DiBella's Subs is active on LinkedIn, TikTok, Facebook, and Instagram (handle: dibellassubs).
What other places can customers visit near DiBella's Subs?
Nearby, customers can visit University Plaza shopping center for retail and dining, The Exchange Network ATM for banking needs, and University Wine & Liquor for beverages.
Are there coffee shops near DiBella's Subs to visit before or after your meal?
Yes, Uncommon Grounds Coffee and Bagels and APlus at Sunoco coffee shops are located nearby for a coffee break before or after enjoying a sub.
What other dining options are available around DiBella's Subs?
Near DiBella's Subs, you can find Pizza Hut, Dosa Grill Albany NY (Indian cuisine), Subway, Dragon City (Chinese restaurant), and Pizza Express for a variety of dining choices.