Dave & Buster's Albany

Reviews

• RM

  Rebecca Raines McCaughin

  Jan 5, 2026
  5.0
  It's a quarterly go-to on most years. Got their winter pass this year and totally worth the investment. Just a fun day or a fun afternoon or a fun night!
• DC

  Dawn Cree

  Jan 2, 2026
  5.0
  We didn't eat, just played. It was fun, but next time I will bring ear plugs 🤣
• SX

  So X

  Dec 29, 2025
  1.0
  This was the worst experience.... to have the girl at the desk tru and steal my son's gift card. There was $100 on the gift card and she said they're was only $50. Thank God my husband was smart enough to ask for the original gift card back. When we went to the desk later on to inquire how many tickets my son had they guy behind the desk said we had over 3000 tickets and there is $50 left on the card. I was pissed and tha k God I didn't see that girl again. How dare you try to steal from a little kid. My son got that gift card as a thank you for painting a mural for the community.... Do better Dave and Busters !!!!!
• TT

  Travis

  Dec 7, 2025
  1.0
  We arrived just be forever 12 noon. Took us 15 minutes to be officially acknowledged. We were looked at, firestorm eye contact was made and we were at a table but ignored until a nice waiter acknowledged us and apologized. Our server was pretty bad. We had to seek her out anytime we needed anything ie water. Not a single dirty item was ever removed from the table. Only time she cared about us was the 3 times she asked us to pay out bill obviously still enjoying our time. We spend on average about 400 each visits between food and games l and this will be the last. E last visits were pretty much the same. The manager in the red shirt and Khao pants today's needs to treat his customers better. Took 45 minutes for a member of your staff to find you today I would have loved to discuss this with you vs this public post but if you dont care about your restaurant and reputation neither will I. We did like the new games only reason for stars. Updated to 1 star due to the corporate office blaming me for not talking to the manger on duty. Clearly states that I tried for 4t minutes and was ignored. Not only are the rude and uncaring at the store level, their customer service team at corporate doesn't even read the complaints after they ask you to reach out.
• LC

  L. C.

  Dec 7, 2025
  1.0
  Absolutely the rudest bar staff I've ever witnessed. If you wanna get treated like you're experiencing a flashback scene in a movie where none of the other characters are aware of your existence, this is the place for you! I dont know what "just a barback" means but apparently it has something to do with refusing to help. We stood at the bar for 13min while 3 staff members walked by us multiple times not even making eye contact. I tried really hard to get someone to notice me and literally and genuinely nobody gave a damn. Firing your entire bar staff right before Christmas isn't even good enough to make them feel a crumb of how they made us feel that night. But not gonna lie, I wish they were all jobless and miserable for the holidays fr. Left without getting anything. Screw being ignored harder than steel.

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