Business Details
About
Mexican Restaurant
Chipotle Wolf Road is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
1,190 reviews
5 stars
522
4 stars
264
3 stars
117
2 stars
66
1 star
221
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous customers reported that the restaurant was dirty, with overflowing trash cans and unclean tables.
Customer Service
Many reviews highlighted poor customer service, including rude staff and unresponsive management.
Food Availability
Customers frequently noted that the restaurant was out of key ingredients, leading to dissatisfaction with their orders.
Staffing Issues
Several reviews mentioned that the location is chronically understaffed, resulting in long wait times and inadequate service.
Food Quality
While some customers enjoyed the food, many expressed concerns about portion sizes and food preparation.
- CCConnor Cunningham4 days ago1.0They hardly ever make the food right, never have it on time, and the employees clearly don’t care. Probably don’t go here
- GBGideon BenjaminDec 12, 20254.0Chipotle is always one of my favorites. This visit, I ordered chips and guac. The guac bin was empty. The server used the spoon to literally scrape the sides and bottom of the bin to finally fill the cup. When I got to my hotel and opened it up, I just closed it up and tossed it into the trash. Sorry, but 5 bucks for what was in that cup ? Nope. I should have said something at the restaurant, but they were busy.
- DLDavid LittleDec 10, 20253.0Dinning in tables all had food in them. Not a single table in the entire store was clean.
- MHM HDec 6, 20253.0I cant beyond the lack of cleanliness to enjoy the food. The food prep area was disgusting and there wasnt a clean table in the place. The person making the food did not say one word to me while making my bowl, just looked at me as he walked down the line. I think they can do much better!!
- SVS. V.Nov 22, 20251.0Upon arriving to the Wolf road location, we noticed the white rice wasn’t available. We were told it would be an 20 minute wait. We decided to stay and wait. An entire 50 minutes later, the rice was ready. Mushy, but ready. We kindly continued with our order because we were already there for at least 50 minutes, it didn’t make sense to leave at this point. We proceeded to check out, my partner asked if he could have beans added, they told him no “because of cross contamination”. That was weird, but their policy so we respected it. Then I politely asked the young lady at the register if she could give us some sort of discount for the time we spent waiting…30 minutes past the time they mentioned. She said she had to ask the manager. Within a matter of SECONDS she returned and said “she said no” the “manager” was about 3 steps from the counter at the time and thought it was professional to respond and quickly walk away without taking anything into consideration. The cashier apologized and thanked us for waiting. THE MANAGER truly needs to learn better and do better. We waited because we were tired of driving around and kindness got us nowhere. Let someone else manage that place, that young lady didn’t do a good job and it would have been easy being that we were so respectful.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill on Wolf Road serve?
Chipotle Mexican Grill offers a customizable menu featuring Mexican cuisine such as burritos, bowls, quesadillas, tacos, and salads.
What are the opening hours for Chipotle Mexican Grill at 105 Wolf Road, Albany?
Chipotle is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill at Wolf Road offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Albany?
The restaurant is located at 105 Wolf Road, Albany, NY 12205.
How can I place an online order for Chipotle Mexican Grill on Wolf Road?
You can order online via their website or mobile app using the link: https://order.chipotle.com/ or the Chipotle app.
Does Chipotle Mexican Grill at Wolf Road offer catering services?
Yes, catering services are available at this location.
What payment methods are accepted at Chipotle Mexican Grill on Wolf Road?
They accept credit cards and offer gift cards for payment.
Are there nearby restaurants where I can eat before or after visiting Chipotle on Wolf Road?
Yes, nearby restaurants include 99 Restaurants (American cuisine), Texas Roadhouse (steakhouse), CoreLife Eatery (vegetarian and gluten-free options), McDonald's, Jersey Mike's Subs, Kuma Ani (Japanese), East Wok (Chinese), Golden Grain Pizza, and Zia's Pizza.
Are there nearby banks or ATMs if I need cash when visiting Chipotle on Wolf Road?
Yes, there is a KeyBank ATM and branches like Berkshire Bank and Hudson Valley Credit Union nearby for your banking needs.
What nearby services or stores can I visit around Chipotle on Wolf Road for wellness or personal care?
Nearby wellness and personal care options include Stretch Zone for health services, Fantastic Sams Cut & Color for hair care, City Nails for nail services, The Vitamin Shoppe for supplements, and CVS Pharmacy for pharmacy needs.