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Brand Certified

Chipotle Mexican Grill

3.7
(1199 reviews)

Business Details

105 Wolf Road, Albany, NY
12205, United States
(518) 438-7590

About

Mexican Restaurant
Chipotle Wolf Road is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
105 Wolf Road, Albany, NY
12205, United States

Hours

Reviews

3.7
1,199 reviews
5 stars
526
4 stars
263
3 stars
118
2 stars
66
1 star
226

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including old or improperly prepared items, and frequent shortages of ingredients.

Cleanliness

The restaurant was often described as dirty, with unclean tables and food preparation areas, leading to concerns about hygiene.

Customer Service

Many reviews highlighted poor customer service, with staff being rude, unhelpful, and unresponsive to customer needs.

Staffing Issues

The location is often noted as being understaffed, leading to long wait times and inadequate service during busy hours.

Inconsistent Experience

Overall experiences varied widely, with some customers enjoying their meals while others had significant complaints about service and food.
  • KC
    Kc Champ
    Feb 25, 2026
    1.0
    Food was old and disgusting. The employee attitude is uncalled for.
  • LR
    Luis Reyes
    Feb 21, 2026
    1.0
    Constantly out of food
  • TM
    Timmy McDonald
    Feb 13, 2026
    1.0
    Employees had attitude and called me fat
  • AS
    Amy Sullivan
    Jan 24, 2026
    5.0
    Food is always excellent. The service can be iffy. Especially, at open, and during heavier traffic hours. The atmosphere seems nice, I only ever go in to pick up though, so. Love this place overall.
  • DO
    Danielle Owens
    Jan 14, 2026
    1.0
    Not sure why I try to keep going back to this place. I’m not one to leave poor reviews, but this chipotle, along with many others, need an overhaul. My corn was still frozen, the rice was hard and crunchy, then I started chewing on something hard that tasted bad and realized that I was chewing on a 2 inch wide piece of an avocado skin. That’s something that’s hard to miss unless you just truly don’t care as a food preparer. The place is always covered in food. All the countertops are disgusting. I have to look at the ingredients to make sure they even have what I want. One time I got to the end of the line and all I had in my bowl was rice beans and very sad wilted lettuce, so I just left and left the bowl there. I really used to like chipotle but now it feels risky for my health to even try to eat here. And I don’t even feel like they’re understaffed, tonight there were at least seven workers upfront that I could see. But somehow the food quality is consistently this poor?

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill on Wolf Road serve?

Chipotle Mexican Grill offers a customizable menu featuring Mexican cuisine such as burritos, bowls, quesadillas, tacos, and salads.

What are the opening hours for Chipotle Mexican Grill at 105 Wolf Road, Albany?

Chipotle is open every day from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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