Chipotle Mexican Grill

Reviews

• MB

  M B

  4 days ago
  1.0
  This is the worst Chipotle in the Capital District. Food, service, and cleanliness is consistently disgusting and workers clearly display they could care less. I've found pieces of plastic bags in my food not once but twice. That's it for me at this location Food = Terrible Cleanliness = Nasty Customer Service = non existent with a flavor of your a burden to them for being there wanting food Do yourself a favor and dont eat here.
• CB

  Caleb Broday

  Jan 5, 2026
  1.0
  Rude employee rather than asking me politely to back up at the counter She proceeded to say back up back up back up back up wow pushing at my hand and tapping my stomach very very strange corporate needs to look into this woman I could point them out for her if they need
• LB

  Lori Barnett

  Dec 26, 2025
  1.0
  I went on a Saturday evening at 7pm. It wasn’t exceptionally crowded, but busy. When I ordered 2 steak burritos I was told they had no steak. I said “I just saw the guy at the grill take a bunch of steak off the grill”. He then turned around and informed me that it had to be sliced. I asked how long that would take and was met with a very nasty response of “Oh, I’m not up for this right now”. Rather than argue, I just asked for chicken instead. I was given 2 small burritos with a skimpy portion of chicken instead each. Not even close to being worth the price. Speaking of which, I was overcharged and when I asked for my receipt I was told “the receipts are not printing”. Rather than deal with the cashier I wanted to speak with a manager. Of course, there wasn’t one available. Having no receipt, I couldn’t even go back during the week to address it with a manager. In addition, the area where you get your napkins & plasticware was a disaster. Absolutely a mess! The floors and tables were filthy. I will NEVER go back! I will be a loyal MOE’S customer forevermore.
• MF

  Mickey Freddy

  Dec 9, 2025
  3.0
  No utensils.... Ran out of things while in line. Wasn't the greatest Chipotle I've been to....
• BB

  Bayly Bogdonowicz

  Nov 14, 2025
  1.0
  I placed a pickup order at this Chipotle and the whole experience was just awful. My bowl was missing stuff I paid extra for like guac and queso. When I asked about it, I basically got told they didn’t feel like making more even though they still charged me and handed me the incomplete order. I went back to the store to get it fixed, and the person who claimed to be the manager told me they “don’t usually remake food or do refunds” and that I should call some 1-800 number. It was my first meal of the day and already around 8 PM ... just remake the bowl I paid for. Then another employee rolled her eyes at me and told me to calm down, like I was the one doing something wrong for wanting what I ordered. Overall, super unprofessional and honestly just rude. I won’t be coming back to this location.

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