Bruegger's Bagels

3.9
262 reviews

About

Bagel ShopBreakfast RestaurantCafeCoffee ShopSandwich RestaurantCaterer
Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Bruegger's Bagels
1770 Central Ave, Albany, NY
12205, United States

Hours

Reviews

3.9
262 reviews
5 stars
142
4 stars
51
3 stars
14
2 stars
12
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; while some customers praise friendly service, others report rude interactions and poor order handling.

Food Quality

Many customers enjoy the bagels and sandwiches, but there are complaints about inconsistent quality and missing ingredients.

Cleanliness

Several reviews mention unsanitary conditions, particularly in the bathrooms, which raises concerns about overall hygiene.

Pricing

Customers express that prices are high relative to the quality and quantity of food received.

Order Accuracy

There are frequent complaints about incorrect orders and issues with online and curbside pickups.
  • AN
    Animesh Nanaware
    Oct 21, 2025
    1.0
    11$ for egg and cheese bagel. I also asked for coffee with light ice and the cashier filled up the cup with ice when asked why, she had to say that’s how it is.
  • LS
    Lacy Spagnuola
    Sep 5, 2025
    5.0
    Absolutely LOVE to start my work day here! The staff are super friendly while the food is always fresh and delicious! I would give this location 10 stars if I could! All of us ladies from Spectrum appreciate you! Thanks for fueling our day and the fast friendly service!!!
  • TS
    Trina Scalza
    Jul 28, 2025
    5.0
    This location has friendly and helpful staff; they always seem to have smiles on their faces. The food is consistent and always made to order correctly. The store is clean and quiet enough to set up shop and work for a few hours (free wi-fi is a bonus). Personal note - I accidentally left a charging cord at this location nearly two weeks ago, and forgot to call and ask about it and/or pick it up. Staff not only found the charger, they kept it safe and returned it to me this morning when they recognized me, without me even mentioning a word! Lovely.
  • IM
    Ian Miller
    Jul 14, 2025
    2.0
    since they started "pay before sandwich made" (they maybe started this 2 years ago) sandwich quality TANKED. missing ingredients and incorrect ingredients. waiting for a competitor to come in. this location is worse than E Greenbush and Wolf Road.
  • SS
    Samantha Sousis
    Jul 13, 2025
    1.0
    So, DoorDash doesn’t let you order garlic bagels which is the only kind my daughter likes. I usually order and call to change the type of bagel. Today, we called about 10 times, they refused to answer. So when my dasher arrived they then refused to change the bagel (really, I work in food/service and it’s not coming out of my check to make someone happy especially a $2 bagel). So my poor dasher had to pay for an extra bagel to be toasted. *If you work here you need to answer the phone it’s part of your job!* this is ridiculous!

Frequently Asked Questions About Bruegger's Bagels

Where is Bruegger's Bagels located?

Bruegger's Bagels is located at 1770 Central Ave, Albany, NY 12205, USA.

What are the operating hours of Bruegger's Bagels?

Bruegger's Bagels is open from 6:00 AM to 2:00 PM Monday through Saturday, and from 7:00 AM to 2:00 PM on Sundays.