Ben & Jerry’s

4.3
211 reviews
Ben & Jerry's Albany ice cream shop menu item range, including waffle cones, sundaes, shakes, fresh packed pints, and more!

About

Ice Cream ShopCandy StoreSnack ShopBakeryCatererBen & Jerry's
Head to our Albany ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.

Details

  • TakeoutAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Ben & Jerry’s
467 Madison Ave., Albany, NY
12210, United States

Hours

Reviews

4.3
211 reviews
5 stars
132
4 stars
46
3 stars
16
2 stars
3
1 star
14

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and helpful staff, while some reported rude service experiences.

Ice Cream Quality

The ice cream received high marks for taste and variety, with several customers highlighting unique flavors.

Cleanliness

The shop was generally noted as clean, though there were some complaints about unsanitary practices by staff.

Operational Issues

Customers expressed frustration over inconsistent hours and closures, impacting their ability to visit.

Pricing

While many found the ice cream delicious, several reviews mentioned that prices were high.
  • MC
    Matthew Conway
    Feb 6, 2020
    1.0
    The website and Google says they are open, but it's 4:50pm and they are definitely not open. Was excited to see they had a location nearby, but if they can't keep their hours current, how can I trust the rest of the operation? Great waste of time...

Frequently Asked Questions About Ben & Jerry’s

What type of ice cream can I expect at Ben & Jerry's in Albany?

You can enjoy euphoric Ben & Jerry's ice cream flavors served in the traditional way since 1978, including freshly baked waffle cones, shakes, and sundaes.

What are the operating hours of Ben & Jerry's Albany shop?

The shop is open on Tuesday, Friday, and Sunday from 3 PM to 8 PM, and closed on Monday, Wednesday, Thursday, and Saturday.