Brand Certified
Ben & Jerry's
4.3(211 reviews)
Certified by Ben & Jerry's • Mar 01, 2026
Business Details
467 Madison Ave., Albany, NY
12210, United States
Certified by Ben & Jerry's • Mar 01, 2026
(518) 680-0183
Certified by Ben & Jerry's • Mar 01, 2026
https://www.benjerry.com/madisonave
Certified by Ben & Jerry's • Mar 01, 2026
About
Certified by Ben & Jerry's • Mar 01, 2026
Ice Cream ShopCandy StoreSnack ShopBakeryCatererBen & Jerry's
Head to our Albany ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Details
- TakeoutAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Ben & Jerry's • Mar 01, 2026
Hours
Certified by Ben & Jerry's • Mar 01, 2026
Reviews
4.3
211 reviews
5 stars
132
4 stars
46
3 stars
16
2 stars3
1 star
14
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and helpful staff, highlighting excellent service experiences.
Ice Cream Quality
The ice cream received high marks for its taste and variety, with many customers expressing satisfaction with the flavors.
Operational Issues
Several reviews noted problems with inconsistent hours and service, including being closed unexpectedly and staff being rude.
Cleanliness
While some customers appreciated the cleanliness of the shop, others reported unsanitary practices, such as staff not using gloves.
Pricing
Customers frequently mentioned that the ice cream is expensive, though many felt the quality justified the price.
- KBKeisha BarlettaAug 26, 20235.0Whoever was at the counter around 6:45 on 8/26 was so friendly and helpful. The energy was great, it really made the experience!
- SGShyda GayJun 11, 20225.0excellent service
- TLTess LecuyerMar 11, 20215.0When are you opening up again???
Frequently Asked Questions About Ben & Jerry's
What type of ice cream can I expect at Ben & Jerry's in Albany?
You can enjoy euphoric Ben & Jerry's ice cream flavors served in the traditional way since 1978, including freshly baked waffle cones, shakes, and sundaes.
What are the operating hours of Ben & Jerry's Albany shop?
The shop is open on Tuesday, Friday, and Sunday from 3 PM to 8 PM, and closed on Monday, Wednesday, Thursday, and Saturday.
Does Ben & Jerry's Albany offer delivery or pickup services?
Yes, they offer in-store pickup, curbside pickup, same-day delivery, and no-contact delivery options.
What payment options are accepted at Ben & Jerry's Albany?
They accept American Express, Android Pay, Apple Pay, Cash, Diners Club, Discover, MasterCard, Samsung Pay, and Visa.
Is Ben & Jerry's Albany wheelchair accessible and family-friendly?
Yes, the shop has a wheelchair accessible entrance and welcomes families.
Can I find Ben & Jerry's Albany on social media?
Yes, they have profiles on LinkedIn, Facebook, Pinterest, TikTok, and YouTube.
Where is Ben & Jerry's Albany located?
It is located at 467 Madison Ave., Albany, NY 12210, USA.
What nearby places can I visit along with Ben & Jerry's Albany?
You can visit El Loco Mexican Cafe for Tex-Mex cuisine, Shogun for Japanese sushi, and Fresh N' Pressed for Middle Eastern dishes nearby.
Are there other cafes or bars near Ben & Jerry's Albany?
Yes, nearby cafes include Ja. Pequeno and Java Cafe, while bars like The Lark Tavern and Albany Lionheart offer vibrant nightlife.
What nearby services can be helpful when visiting Ben & Jerry's Albany?
Nearby you can find LibertyX Bitcoin ATM for financial services, Plaza Office Center for real estate, and Downtube Bicycle Works & Cafe for bike rentals and refreshments.
Brand Certified Facts from Ben & Jerry's
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Certified March 01, 2026Yext Knowledge Graph
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- Hours of operation
- Phone number
- Official website
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