Dunkin'

Reviews

• CO

  Christine Osuba

  Apr 20, 2026
  1.0
  Another Trash Dunkin!! I swear y'all just can’t find any good workers..tried ordering a banana pudding Hot Latte and the older grey haired short lady at the register said it couldn’t be done: every time I go to dunkin y’all can’t do Shiiiii, I’m so done with every dunkin in the capital region except the Broadway one in Schenectady. All the others are TRASH.
• JK

  Jane Knizek

  Apr 14, 2026
  5.0
  Extremely busy but they are quick to get orders out!
• MP

  Marie Palumbo

  Mar 17, 2026
  4.0
  It's not too bad. I've had a few negative experiences, but nothing too extreme.
• TS

  Terry Serviss

  Mar 11, 2026
  1.0
  Stop here 3 times per week,I'd rate the service 0 if it were an option, order 1 small coffee,2 donuts, pay,15 minutes after,while the 2 employees are apparently putting up called in orders, finally I said can anyone get my coffee so I can go to work,looked in my bag,had to tell him there's only 1 donut,from now on I will use the Fonda location on my 3 days to Albany or any of the locations on the Thruway.
• SJ

  Stephanie Johnson

  Feb 10, 2026
  2.0
  When I went in, I placed my order. Off the rip, it looked as though tensions were high. Not a word was said between the workers. I asked for a latte, light sweet blah blah blah. My friend that i was with was asking about the new releases of drinks and when they would be out. The woman (older white woman with dirty blonde hair) responded with an attitude "I dont know". Then proceeds to not say a word to us. I get the coffee and see no sugar on the receipt on the cup. So I ask her if she put sugar in it, and she says, "does it say it on the receipt?". It didnt. So she said, "if it's not on the receipt, than it's not in there. I didnt hear you ask for sugar". No problem. I told her I'll just add it in myself. This white (maybe mixed) kid (young, dark brown, almost black long hair) hands me 3 packets of sugar. I say thank you, and again, not a word was said. I asked for 2 more packets of sugar and the dirty look I got... it was as if I was asking them for a LG ordered. So I had to ask, "Did i do something to upset you guys?" Because the feeling of not being welcomed was definitely present. I understand not liking your job, or not wanting to be at work. But to make your customers feel as though your imposing on them, it makes simply getting coffee highly uncomfortable. Maybe they skipped the basics of customer service during training? I dont know. But it would be nice to not be greeted with attitudes early in the morning.

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