McDonald's

3.2
926 reviews
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Business Details

12976 Main St, Akron, NY
14001, United States
(716) 542-6200
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12976 Main St, Akron, NY
14001, United States

Hours

Reviews

3.2
926 reviews
5 stars
261
4 stars
178
3 stars
171
2 stars
106
1 star
210

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including cold, undercooked, or improperly assembled items.

Customer Service

Many reviews highlighted poor customer service, with staff being rude, unhelpful, or inattentive.

Speed of Service

Numerous customers complained about slow service, particularly in the drive-thru, with long wait times reported.

Cleanliness

The cleanliness of the dining area and restrooms was often criticized, with reports of dirty tables and unsanitary conditions.

Inconsistent Experience

While some customers had positive experiences, many others reported consistent issues, indicating a lack of quality control.
  • NN
    notnoahj456
    Jan 3, 2026
    1.0
    DO NOT GO HERE IN THE MORNING!!!! was having amazing drive in until the lady in drive through was snappy, before she even opens the window she looks at me AND THEN PUTS ON a disgusting expression. Totally ruined my morning and I know it shouldn’t but how many other people has this happened to?
  • FP
    Faith Penrod
    Dec 6, 2025
    2.0
    Food is the usual
  • MN
    Mike Nix
    Nov 28, 2025
    1.0
    Stopped on the way through to get a quick snack. Staff was rude and not helpful at all. They had no ice for sodas and when I asked about it they treated me like garbage and were very very rude!
  • SW
    Sara Witmer
    Nov 19, 2025
    1.0
    My husband and I have been going here every Wednesday for a few months now. We always order the same thing, big mac meals. Their soda consistently tastes like mold, the sandwiches are sloppily put together and frequently missing ingredients like pickles and cheese, the lettuce is usually wilted or brown, today my husband's was black. The servers are rude and unhelpful. Worst McDonald's in the area, by far.
  • KL
    katie lee
    Nov 9, 2025
    5.0
    Food is disgusting, workers have bad attitudes and clearly don’t want to be there. This of my 4th time eating here and the experienced just get worst. Cold food. Soggy fries. Not fully cooked chicken, my burger was made super sloppy. As someone that loves McDonalds find a different one! Only one in Akron you would think they would try to be good.
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Akron, NY?

McDonald's in Akron, NY is open daily from 6:00 AM to 11:00 PM.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open every day from 6:00 AM until 11:00 PM.