Dunkin'

3.8
432 reviews

Business Details

48 West Church St, Adams, NY
13605, United States
(315) 232-5005
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Adams, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
48 West Church St, Adams, NY
13605, United States

Hours

Reviews

3.8
432 reviews
5 stars
207
4 stars
86
3 stars
43
2 stars
31
1 star
65

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with long wait times in both drive-thru and in-store.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders, including missing items and wrong drink preparations.

Product Availability

Numerous customers expressed frustration over the location being frequently out of donuts and other menu items.

Staff Attitude

While some staff were noted as friendly, many reviews mentioned a lack of professionalism and overwhelmed employees.

Management Issues

Several reviews pointed to poor management and staffing problems as contributing factors to the overall negative experience.
  • ES
    erik schilling (SoulCraft3M)
    Feb 9, 2026
    1.0
    The slowest
  • DT
    Denise Towles
    Jan 18, 2026
    1.0
    It’s honestly frustrating. We clearly order one drink with a French vanilla shot and one with a French vanilla swirl, both medium with cream and sugar, and they still mess it up every time. It feels like they stop listening as soon as they hear the word “swirl.” ITS NOT THAT HARD TO LISTEN.
  • PP
    Pikaprincesz
    Oct 13, 2025
    3.0
    The only good thing I can really say is how they make their drinks. I’ve never had one that’s been lacking or made bad. More so however, they are ALWAYS out of things. This entire past week that I have been down, they have been almost completely out of donuts. A donut shop lacking most of their donuts. They are always busy as well. I’d understand not having inventory if you don’t expect to be so busy, but they are almost always busy as well. You’d think they’d be smart enough to stick their inventory so people get what they’re coming for. Their product definitely didn’t meet demand, and I wouldn’t say their service even makes up for it. You’re better off making the 10 min trip and going to the Watertown one. Much better all around.
  • N3
    NoahAbbott 3
    Oct 4, 2025
    1.0
    Foods decent but I wouldn’t recommend going there when you are hungry due to the 5 hour wait you have to sit through even with just 2 cars ahead of you. It blows my mind that an establishment can even afford to stay open when they can only process 1 order every 30 minutes and even after that they still manage to not get crucial details right. Wouldn’t recommend spending money let alone wasting your time to go here. Better off going and foraging for your own breakfast in the woods.
  • EH
    Erica Heider
    Sep 26, 2025
    1.0
    Worst Dunkin to ever go to . You expect a quick service .. skip this place . You’ll sit in line for 25 mins trying to get a coffee . While they take 5/10 mins in between orders . Doesn’t matter what time you go .. if you walk in or hit the drive thru

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Adams, NY?

Dunkin' in Adams, NY is open daily from 4:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

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Certified February 15, 2026Yext Knowledge Graph
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