Rivas Mexican Grill #13 offers you true flavors of Real Mexican Grill, where we cook at the moment you order to ensure the highest quality so that you can enjoy your favorite truly fresh and real Mexican meal to the fullest. Drive Thru available. We are open 24/7. See you soon now in Sparks at Rivas Mexican Grill #13!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.