Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely long wait times for orders, both in drive-thru and inside the restaurant.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, including missing items and wrong food.
Food Quality
Numerous complaints were made about cold, stale, or poorly prepared food, with some customers experiencing food safety concerns.
Customer Service
The level of customer service was often described as lacking, with reports of rude staff and poor management.
Cleanliness
Several customers noted dirty tables and unsanitary conditions in the restaurant.
DL
Don Lininger
3 days ago
1.0
The only thing that is good about this location is that they offer employment to people who likely would never be able to gain employment anywhere else. Thank you for allowing us to see the lack of customer service, inability to get orders correct, lack of quality control, lack of management etc... Take good notes people, this location offers you a wide variety of lessons on how not to run a business and showcases personnel that are in dire need of adequate training and leadership.
You take my money, hand me a drink and have me pull forward to wait. 5 minutes later you come and ask me what my order was? After another 5 minutes you bring a bag, basically toss it towards me and walk away.
The food was disgusting. Egg McMuffin on an inedible english muffin. Hard and stale. Dried up eggs with green on the bottom, soggy hash browns and a sweet tea... I hate sweet tea.
This is not my first visit to this location with an issue. I thought maybe the crew was having a bad day or moment. Maybe a one off kinda thing. However, after a few repeated incidents, different times and crews, I see a pattern here.
I rarely leave a 1 star review for any business. I save that 1 star for the locations that trully deserve it. I can say with confidence, that I will not visit this location again.
RH
Rhyan Hope
5 days ago
1.0
They messed up my order and refused to fix it stating " we dont do that here" when they have done it the past 3 time i went there.
Usually they are chill, I dont know if its the crew or what but they need to do better. They left me outside for awhile because they forgot something in my order the when I looked at my order it was wrong so I had to drive back to get it fixed and they refused to fix it.
RP
Ross P
Oct 31, 2025
1.0
Opens at 6am. Come through drive thru at 615 and the breakfast menu is not available as they are only serving mcgriddles only. Their excuse is we only have 2 people preparing things. Whoever manages this location needs to be fired asap.
XC
XO Baby Co.
Oct 23, 2025
1.0
We order 2 happy meals and were asked to pull to the side. We waited half an hour in our car to find out they had lost our order ticket. Had we not gone in and asked we would never have gotten the food. We were not offered anything to compensate for their mistake.
MG
Motley Garcia
Oct 13, 2025
1.0
Went with my son inside as he wanted to order and pay with his cash, he got ignored for about 10 minutes before finally being helped. Then he got his order on a tray when he asked for it to go. He again got ignored even after saying excuse me trying to get attention of the workers in the back. When they finally acknowledged him he asked if he could have a bag. They gave him a normal brown bad (my son’s fault) but he then tried to get their attention again so he could ask for a bag with handles because we were on our scooters. As we continued to get ignored for about another 2 minutes I told my son let’s just go your food is already cold. For a simple order of one meal it took over 30 minutes not because they were slammed but because they just don’t service the front counter. (we would’ve used the kiosk, but there was a sign on it, saying if paying with cash come to the counter) Also, don’t like using the kiosk because I can’t ever customize the order. Now to put the cherry on top, my son ordered and paid for two ranches, because we are so focused on getting a bag while getting ignored we forgot all about the sauce until we got home.
What are the regular business hours for McDonald's in Sparks, NV?
McDonald's in Sparks, NV is open from 7:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 7:00 AM to 1:00 AM on Friday and Saturday.
When is the McDonald's drive-through service available?
The drive-through at this McDonald's operates from 7:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 7:00 AM to 1:00 AM on Friday and Saturday.
What are the delivery hours for this McDonald's location?
Delivery is available from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 12:30 AM on Friday and Saturday.
What payment methods does McDonald's in Sparks accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does McDonald's offer at this location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Does this McDonald's offer accessibility features?
Yes, it has wheelchair accessible entrance, seating, and restrooms, as well as high chairs available for children.
Can I order from McDonald's using a mobile app?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
Where is McDonald's located in Sparks?
It is located at 401 Los Altos Pkwy, Sparks, NV 89436, USA.
Are there nearby food options around McDonald's in Sparks?
Yes, nearby food options include Mamma Celeste's Gastropub & Pizzeria for Italian fare, Slim Chickens for American chicken dishes, and El Pollo Loco for Mexican-style chicken.
What nearby amenities can help customers visiting McDonald's in Sparks?
Customers can visit Great Basin Federal Credit Union for banking, Pyramid Fine Wine & Spirits for beverages, and Quick Wash II for car washing services nearby.
What beauty and spa services are available near McDonald's in Sparks?
Nearby beauty and spa services include The Electric Brow Microblading Studio, Fresh Start Advanced Skincare LLC, and Hair By Cleiry salon.