McDonald's

3.0
753 reviews
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Business Details

9725 Pyramid Way, Sparks, NV
89441, United States
(775) 425-1537
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9725 Pyramid Way, Sparks, NV
89441, United States

Hours

Reviews

3.0
753 reviews
5 stars
188
4 stars
119
3 stars
138
2 stars
94
1 star
214

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, especially in the drive-thru.

Customer Service

Service quality varied significantly; some employees were friendly while others were rude or dismissive.

Food Quality

Several reviews mentioned cold or old food, with complaints about the freshness and taste of items.

Pricing Concerns

Customers expressed dissatisfaction with high prices relative to the quality of food and service.

Management Issues

There were multiple complaints about management being rude and unprofessional, impacting the overall customer experience.
  • JB
    Jessica Barnhart
    Dec 23, 2025
    2.0
    $3.26 for A HASH BROWN WONT GO BACK
  • SS
    Steve Sexton
    Dec 14, 2025
    1.0
    If you use the drive thru check your order!! Of the last twenty times I’ve used the drive through they have gotten my order wrong EVERY single time. They always fix it, but it would be nice to not have to hold up the line while you check your order and then show them it’s wrong. If they could just get it right the first time it would be great. Think of all the money they are scamming from people who don’t catch their mistake until they get home and then don’t go back to get it fixed
  • JO
    Jim Orsi
    Dec 7, 2025
    5.0
    I discovered my order was wrong after opening it up at home so I called and spoke to the manager, Maggie. She told me to come on down and she’ll make it right. So I drove to the restaurant and Maggie went above and beyond to make my order right. She personally checked and bagged each item checking for accuracy. Everything was accurate and more than I asked for. Couldn’t be happier! Thank you for your great service Maggie!
  • SO
    Samantha Osborne
    Oct 22, 2025
    1.0
    Ordered at the drive thru and when I got to the window the worker said something I didn’t quite understand and I didn’t want to hold up the line, my mistake, I got the wrong order, went inside and politely and patiently tried to let them know i got the wrong order. MARIO very rudely said to me “Well I asked you at the window and you said that’s what you ordered”. I said it was my mistake and he continues repeating that at me 2 or 3 times. Very rude.
  • JR
    Jeremy Rogers
    Oct 17, 2025
    4.0
    It's McDonald's of today so what is expected it does at the very basic. Only flgwts my order wrong about 1 out of 5 trips.
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Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 9725 Pyramid Way, Sparks, NV?

McDonald's at 9725 Pyramid Way is open daily from 4:30 AM to 11:00 PM.

Are there extended hours for drive-thru service at this McDonald's location?

Yes, the drive-thru is open daily from 4:30 AM to 11:00 PM, matching the regular hours.