McDonald's

3.0
749 reviews
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Business Details

9725 Pyramid Way, Sparks, NV
89441, United States
(775) 425-1537
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9725 Pyramid Way, Sparks, NV
89441, United States

Hours

Reviews

3.0
749 reviews
5 stars
185
4 stars
119
3 stars
138
2 stars
93
1 star
214

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing poor service and attitude from employees.

Order Accuracy

A significant number of customers reported issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.

Food Quality

Several reviews mentioned that food was often cold, old, or improperly cooked, leading to a negative dining experience.

Pricing Concerns

Customers expressed frustration over high prices relative to the quality of food and service, with many feeling that the value was lacking.

Mixed Experiences

While some customers praised friendly service and good food, these positive experiences were overshadowed by the prevalence of negative feedback.
  • SO
    Samantha Osborne
    Oct 22, 2025
    1.0
    Ordered at the drive thru and when I got to the window the worker said something I didn’t quite understand and I didn’t want to hold up the line, my mistake, I got the wrong order, went inside and politely and patiently tried to let them know i got the wrong order. MARIO very rudely said to me “Well I asked you at the window and you said that’s what you ordered”. I said it was my mistake and he continues repeating that at me 2 or 3 times. Very rude.
  • JR
    Jeremy Rogers
    Oct 17, 2025
    4.0
    It's McDonald's of today so what is expected it does at the very basic. Only flgwts my order wrong about 1 out of 5 trips.
  • JW
    Joseph Walker
    Oct 8, 2025
    3.0
    One of the managers (older blond)was so rushed and rude. She served others before us. When people walked up to the counter to order, she would make them use the kiosk rather than help them.
  • CK
    Co Ko
    Sep 30, 2025
    5.0
    Quick, calm, and friendly service even during the high school lunch rush!
  • AP
    Autumn Pace
    Sep 25, 2025
    1.0
    I was picking up a DoorDash order at 9 pm when they’re supposed to close at 11 pm… sent me through the drive thru, even though it was 2 drinks and I was already standing In The lobby. Then they for got the straws so I had to go back through. The whole time the manager and the basic team member, both young girls were throwing mad attitude at me. For no reason. Isn’t it their job to serve McDonald’s products? The girl was like “… you opened the bag?” I was like “ yeah, yall were acting hella weird so I had to make sure everything was cool. And of course yall didn’t put the straws in the bag…” I know it seems petty but those girls didn’t do what they’re being paid to do… they acted hella entitled and like I was an inconvenience to them…. It wasn’t even my order…
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Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 9725 Pyramid Way, Sparks, NV?

McDonald's at 9725 Pyramid Way is open daily from 4:30 AM to 11:00 PM.

Are there extended hours for drive-thru service at this McDonald's location?

Yes, the drive-thru is open daily from 4:30 AM to 11:00 PM, matching the regular hours.