El Pollo Loco

4.1
1098 reviews
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Business Details

591 E Prater Way, Sparks, NV
89431, United States
(775) 355-7488
https://restaurants.elpolloloco.com/nv/sparks/591-e-prater-way
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About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Sparks,NV, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Drive-throughAvailable

Location

El Pollo Loco
591 E Prater Way, Sparks, NV
89431, United States

Hours

Reviews

4.1
1,098 reviews
5 stars
598
4 stars
246
3 stars
112
2 stars
54
1 star
88

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the food for its great flavor, freshness, and value, particularly the grilled chicken and various bowls.

Service Issues

Numerous reviews highlighted problems with order accuracy and customer service, including missing items and unhelpful staff.

Cleanliness

Some customers noted cleanliness issues, particularly in the restrooms, which detracted from their overall experience.

Atmosphere

The restaurant was often described as noisy, making it difficult for customers to converse, although some appreciated the modern look.

Value for Money

Many customers felt the prices were reasonable for the quality of food, though some mentioned instances of overpricing or small portion sizes.
  • OM
    Obsidian McGuire
    Nov 17, 2025
    1.0
    Whoever was working drive thru at 1:27 on Monday the 17th is horrible she got nothing in our order right she gave use something completely different I asked for a double chicken bowl she repeated back to me we had 3 times in our order two combs and one quesadilla she charge me for the most expensive for both items that were combos that we could get and then try to throw a soup in there and gave me a side eye when I told her the soup wasn’t a part of my order . Jahzara was not just on the customer or the task and kept walking away from us
  • WW
    William
    Oct 21, 2025
    5.0
    This is my go to place. The food is consistently excellent at a reasonable price. The staff is extremely friendly. The place is clean. The guy who cooks the chicken is amazing. I order two chicken breasts and the meat is always juicy and the skin is crispy and flavorful. The queso sauce and salsas are delicious. Most other restaurants in this area are over priced and their food is disappointing, but this El Pollo has consistently been a pleasant experience
  • DJ
    Dennis Jonas
    Sep 27, 2025
    4.0
    Food was good but very noisy place
  • TT
    tai thu
    Sep 26, 2025
    5.0
    The flavors in the pasta dish were perfectly balanced and rich.
  • MJ
    Michael Johnston
    Sep 18, 2025
    4.0
    Good food, good value, fairly nice people.
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Frequently Asked Questions About El Pollo Loco

What are the operating hours of El Pollo Loco in Sparks, NV?

El Pollo Loco is open every day from 10:00 AM to 10:00 PM.

What types of payment does El Pollo Loco accept?

El Pollo Loco accepts American Express, Check, Discover, and Visa cards.