Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Customers frequently reported long wait times in the drive-thru and for mobile orders, with some experiencing delays of over 20 minutes.
Staff Friendliness
Many reviews highlighted the friendly and welcoming nature of the staff, with specific mentions of employees who provided exceptional service.
Order Accuracy
Several customers noted issues with incorrect orders and drinks not being filled properly, leading to frustration.
Overall Experience
Despite some negative experiences, many customers expressed a strong preference for this location due to the quality of drinks and the positive atmosphere.
Management Issues
There were complaints regarding management and service consistency, with some customers feeling ignored or disrespected by staff.
MM
Mamma03
4 days ago
3.0
This is my favorite Dutch Bros however today was a much different experience. We went threw drive threw 11/20/25 around 2:15 Pm for my sisters birthday when we went to the window to pay we asked if one was a birthday drink he rudly said no and acted like it was an issue wile talking to us and his manger at thr same time he then dropped the F Bam twice it was an issue being that we had a toddler in the car that likes to repeat everything. We did het the Free drink just no frills like you would usually get. It was by far the worse experience we have ever had there.
CC
C C
Nov 17, 2025
1.0
So I go to Dutch bros ritually literally every day of my life I go to every location because I drive a lot and like to check out different spots with that said I have been coming to this location everyday for about 2 weeks now and the service and drinks are so well made I drive over from Reno butttttttt unfortunately today I ran into a very mean mean girl named (Celina) who hesitated to give me her name I only order one of 2 drinks that are my usuals and I’m probably known as the sugar free lady because my drinks are always sugar free anyhow since I go to every location I notice the manager here is EXTREMELY sweet and so on top of things that she makes it a pleasure to come and pick up my coffee so she happens to not be here today which is sad she can’t even relax without having a -10 star employee working in her place and I unfortunately had to get Selena at the window so check this out she had no care to go over my drink order with me and made sure to be super awkward and rude she could care less about telling me to have a nice day or even saying hello so when I got to the window I said good morning would you mind if I could have a side of chocolate sauce she literally flipped out and told me she doesn’t know who I think I am because I have to pay that I sound crazy asking for a side of sugar free chocolate drizzle I told her I’m a regular at Dutch Bros and have never been asked why I’m asking for a side of any sauce drizzle I also ask for caramel on the side because I love sauce? So I was so confused and annoyed with how angry this girl approached the situation she refused to give me a side of chocolate unless I paid and I always before have asked the workers taking my order that I would like to order a side of chocolate or caramel sauce and they immediately tell me to just pull up and ask the workers at the window so today the crew this morning was super not the nicest or even took my drink order correctly the girl said she doesn’t know how to input my drink order so it was super frustrating from the start but I really love the manager and many other workers have had not a single problem with my drinks or how to type them in or with me asking for a side of something it’s just a drizzle sauce?? Chill out so this girl had the nerve to tell me she is going to speak with her manager I said I need your name so I can leave a review about this horrible experience and I will also speak to your manager because it’s not about paying for a side it’s about your attitude and the way I was treated plus she is the ONLY incompetent worker in all 4 locations that I go to in Reno and in sparks that has been like the worst employee with the worst experience like zero stars I have never been so dissatisfied and disappointed with the way this worker treated me and to be a regular she just had me so ticked off that I probably wrote a story and had to vent somewhere I don’t even like reviewing but she needs to go somewhere
MM
me
Oct 13, 2025
3.0
Never waited so long in a dutch bros line without any service
SS
Samantha
Oct 10, 2025
4.0
I love these even though the calories are way above what I should be drinking in a day, week, I can't help it once in awhile these delicious drinks are a must-have.
ES
edgar sinang
Oct 8, 2025
5.0
I had such a fun nice experience today thanks to Selena for making sure I got my duck souvenir thanks for being awesome everyone!
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What types of drinks does Dutch Bros Coffee offer?
Dutch Bros Coffee offers a variety of drinks including killer coffees, epic espresso drinks like mochas and lattes, as well as kids drinks like Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies.
Are there sugar-free flavor options available?
Yes, Dutch Bros offers sugar-free flavors such as white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Can I get caffeine-free drinks at Dutch Bros Coffee?
Yes, they can handcraft classic espresso drinks with decaffeinated espresso. Other caffeine-free options include Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
What forms of payment does Dutch Bros accept?
Dutch Bros Coffee accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check with your local shop for additional payment options like personal checks.
Does Dutch Bros Coffee offer curbside pickup or delivery?
Dutch Bros Coffee offers curbside pickup but does not offer delivery themselves. Third-party delivery services may be available.
What are the operating hours of the Sparks Dutch Bros Coffee at 750 Greenbrae Dr?
The Sparks location is open from 5:00 AM to 10:00 PM Sunday through Thursday, and 5:00 AM to 11:00 PM on Friday and Saturday.
Is there a birthday reward program at Dutch Bros Coffee?
Yes, by downloading the Dutch Bros app, customers receive a free drink reward on their birthday.
Are there any nearby eateries where I could grab a bite after visiting Dutch Bros Coffee?
Yes, nearby options include Subway sandwich shop, Amy's Hot Dogs fast food restaurant, El Rincon Restaurant offering Salvadoran and Mexican cuisine, Taqueria El Taconazo Mexican restaurant, and Bubbly Waffle Hub food truck and candy store.
What nearby fitness facilities can I visit when going to Dutch Bros Coffee?
Nearby fitness venues include Greenbrae Fitness gym and R. W. Training Facility which offers fitness training and gym services.
Are there any local beauty salons near Dutch Bros Coffee?
Yes, several beauty salons close by include Beauty To Go, Pure Platinum Salon, Leticia Tish Burke @ Beauty Boutique, Beauty Boutique, Headlines Salon, Nails By Henry, and The Beauty Boutique which also offers skin care.