Dutch Bros Coffee

4.4
334 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires appointmentNot available

Location

Dutch Bros Coffee
750 Greenbrae Dr, Sparks, NV
89431, United States

Hours

Reviews

4.4
334 reviews
5 stars
267
4 stars
12
3 stars
12
2 stars
9
1 star
34

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru and for mobile orders, with some experiencing delays of over 20 minutes.

Staff Friendliness

Many reviews highlighted the friendly and welcoming nature of the staff, with specific mentions of employees who provided exceptional service.

Order Accuracy

Several customers noted issues with incorrect orders and drinks not being filled properly, leading to frustration.

Overall Experience

Despite some negative experiences, many customers expressed a strong preference for this location due to the quality of drinks and the positive atmosphere.

Management Issues

There were complaints regarding management and service consistency, with some customers feeling ignored or disrespected by staff.
  • MM
    Mamma03
    4 days ago
    3.0
    This is my favorite Dutch Bros however today was a much different experience. We went threw drive threw 11/20/25 around 2:15 Pm for my sisters birthday when we went to the window to pay we asked if one was a birthday drink he rudly said no and acted like it was an issue wile talking to us and his manger at thr same time he then dropped the F Bam twice it was an issue being that we had a toddler in the car that likes to repeat everything. We did het the Free drink just no frills like you would usually get. It was by far the worse experience we have ever had there.
  • CC
    C C
    Nov 17, 2025
    1.0
    So I go to Dutch bros ritually literally every day of my life I go to every location because I drive a lot and like to check out different spots with that said I have been coming to this location everyday for about 2 weeks now and the service and drinks are so well made I drive over from Reno butttttttt unfortunately today I ran into a very mean mean girl named (Celina) who hesitated to give me her name I only order one of 2 drinks that are my usuals and I’m probably known as the sugar free lady because my drinks are always sugar free anyhow since I go to every location I notice the manager here is EXTREMELY sweet and so on top of things that she makes it a pleasure to come and pick up my coffee so she happens to not be here today which is sad she can’t even relax without having a -10 star employee working in her place and I unfortunately had to get Selena at the window so check this out she had no care to go over my drink order with me and made sure to be super awkward and rude she could care less about telling me to have a nice day or even saying hello so when I got to the window I said good morning would you mind if I could have a side of chocolate sauce she literally flipped out and told me she doesn’t know who I think I am because I have to pay that I sound crazy asking for a side of sugar free chocolate drizzle I told her I’m a regular at Dutch Bros and have never been asked why I’m asking for a side of any sauce drizzle I also ask for caramel on the side because I love sauce? So I was so confused and annoyed with how angry this girl approached the situation she refused to give me a side of chocolate unless I paid and I always before have asked the workers taking my order that I would like to order a side of chocolate or caramel sauce and they immediately tell me to just pull up and ask the workers at the window so today the crew this morning was super not the nicest or even took my drink order correctly the girl said she doesn’t know how to input my drink order so it was super frustrating from the start but I really love the manager and many other workers have had not a single problem with my drinks or how to type them in or with me asking for a side of something it’s just a drizzle sauce?? Chill out so this girl had the nerve to tell me she is going to speak with her manager I said I need your name so I can leave a review about this horrible experience and I will also speak to your manager because it’s not about paying for a side it’s about your attitude and the way I was treated plus she is the ONLY incompetent worker in all 4 locations that I go to in Reno and in sparks that has been like the worst employee with the worst experience like zero stars I have never been so dissatisfied and disappointed with the way this worker treated me and to be a regular she just had me so ticked off that I probably wrote a story and had to vent somewhere I don’t even like reviewing but she needs to go somewhere
  • MM
    me
    Oct 13, 2025
    3.0
    Never waited so long in a dutch bros line without any service
  • SS
    Samantha
    Oct 10, 2025
    4.0
    I love these even though the calories are way above what I should be drinking in a day, week, I can't help it once in awhile these delicious drinks are a must-have.
  • ES
    edgar sinang
    Oct 8, 2025
    5.0
    I had such a fun nice experience today thanks to Selena for making sure I got my duck souvenir thanks for being awesome everyone!

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!