Pizza Factory

Reviews

• BD

  Brandon Dyer

  Mar 4, 2026
  2.0
  My wife ordered at 5:47 pm I was in Reno at USA parkway and I arrived at the quote time of 6:18 pm. They were just then making the pizzas. I understand times are approximate. There were 4 tickets on the board. If I wanted to wait an hour for then I would have gone to take n bake and went home I have 2 toddlers at home like come on. Finally pick it up at 6:40 pm. I get home and come to find out that they left out the sides of sauce that were ordered as well. I see 2 things that need to change quality control and attention to time. Food tasted fine. Missing some items. Extremely Long wait time.
• MS

  Michael Salvador

  Feb 26, 2026
  1.0
  We have once again decided to order from here for delivery. Third time same result. We will never order delivery again. Excuse after excuse. Over two hours and waiting. Told 40 minutes ago it was on its way. Never again will we order for delivery. Kids are heading to bed as it’s a school night. Ordered before 6pm now 8:15 pm. We are only two miles from the location.lastly, the pizza arrived cool not hot and the boxes were partially collapsed like the driver had other items on top. Service is faster in store. Maybe if there is a next time, will pickup, it might be faster.
• CC

  Chase

  Feb 26, 2026
  5.0
  Great staff i actually watched Billy (one of their workers) make 400 pizzas in 1 hour.
• LL

  Lara

  Feb 25, 2026
  5.0
  I wasn’t expecting a 5star pizza from NY. Pizza was alright. Called to order and they said it’ll be ready in 30mins and they called me right after to pick it up. Workers are respectful and friendly. If you want top notch food or service then move to fancier neighborhood or city. Just be grateful that we have something in silver springs.
• DB

  Daniel Bejarano

  Feb 18, 2026
  4.0
  The phone was down but the food was good