Pizza Factory

3.4
395 reviews

About

Pizza Restaurant

Location

Pizza Factory
1080 95, Silver Springs, NV
89429, United States

Hours

Reviews

3.4
395 reviews
5 stars
145
4 stars
78
3 stars
51
2 stars
35
1 star
86

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some praised fresh ingredients and good taste, while others reported undercooked pizza and poor ingredient quality.

Customer Service

Customer service experiences varied widely; some found staff friendly and helpful, while others reported long wait times and poor attention to orders.

Delivery Issues

Numerous complaints about delivery times being excessively long, with some orders taking over two hours to arrive.

Cleanliness

Concerns raised about cleanliness and maintenance of the restaurant, with reports of dirty floors and tables.

Pricing

Customers noted that prices were on the higher side for the quality of food received.
  • LB
    Lacey Best
    3 days ago
    1.0
    Will not be ordering again. I ordered pizza for delivery at 5pm said it would be to my house by 6:40. Which is fine I understand it takes a minute. Finally called at 7pm, and they said it would be another 45 minutes because it was coming on the next delivery. So I asked if we could come pick it up they said yes, we get to the restaurant and were told it would still be another 15-20 minutes. Waited at the restaurant for 35 minutes before getting our pizza. I understand being busy, but taking 3 hours to make pizza is insane. I paid $100 for 3 pizzas.
  • TB
    Toni Baratti
    3 days ago
    2.0
    Very expensive! For bein under new management it’s still kinda crummy! There pizza just ain’t what it used to be! 😕
  • WB
    William Belmonte
    Dec 26, 2025
    4.0
    The dough looked cooked all the way through from the bottom brown golden but soggy. In the middle.
  • SK
    Stacy Kell
    Dec 15, 2025
    1.0
    Off the shelf pizza sauce is disgusting. Crust barely cooked, you pick up a slice and everything falls off I ordered thick crust and not even sure they know what that is????? And $40 per pie for this crap...... do yourself a favor go to Dollar General get 2 for $10 frozen pizzas and enjoy.
  • FL
    First Last
    Nov 21, 2025
    1.0
    Food is better than it was, now they need to learn the difference between Pepperoni and Pineapple. Deliveries are always 30-60 minutes late.