Old World Coffee Lab is a specialty coffee roaster with cafes in Reno and Carson City, Nevada. We are dedicated to the pursuit of quality in all things coffee. This means we make sure to source high quality coffees that are grown and processed in ways that ensure quality. At our roastery we seek to roast coffees in a way that respects and highlights work put into them during growing and processing. Our shop is the final step. Here we get to display all that quality and hard work across many different brew methods and beverages. This can be anything from a precision, hand-brewed coffee to using the coffee as a primary ingredient in one of our specialty drinks. If you can't tell, we love coffee, our hope is that you'll join us in our pursuit.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.