Hub Coffee Roasters is a specialty coffee shop and roaster in Reno, Nevada, serving the community since 2009. Voted Best Coffee Roaster in Reno 2025, we’re known for warm hospitality, friendly customer service, and some of the best coffee in Reno — especially our standout cappuccino.
We source and roast exceptional coffees from seed to cup, working with producers from around the world. Located in the Reno Experience District, our café offers plenty of seating, food options, a spacious upstairs level available to rent for meetings, and a relaxed, inviting atmosphere.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.