Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported issues with incorrect orders, including missing items and wrong food.
Customer Service
Feedback highlighted a mix of rude and friendly service, with many complaints about staff behavior, especially during late hours.
Food Quality
Several reviews mentioned cold, stale, or poorly prepared food, leading to dissatisfaction.
Wait Times
Customers frequently complained about long wait times in the drive-thru and for mobile orders.
Pricing Concerns
Some customers felt the prices were too high for the quality of food received.
JO
Jeklin Oliver
Nov 5, 2025
1.0
They forgot my breakfast potatoes in my drive thru order. Didn’t realize until I was already in my office. Day ruined.
MC
Michael Curt
Oct 4, 2025
1.0
I was there order a bacon hamburger without cheese and no tomato and no mayonnaise And they put down no lettuce and left the cheese on which im allergic to the woman here can not take a order oct 4 at 10:40pm
MM
Makayla Montgomery
Oct 4, 2025
1.0
I’m so sick of coming to this place and getting screwed. My order is never correct and then when I call they can’t even answer to even attempt to correct my order. That gas station people there are the best which is why I try this Wendy’s over and over hoping it will get better but it doesn’t. And it’s always the women that are there late at night that do a horrible job. There is one man who is a good worker at night and when he’s not there it’s awful. Def will be driving straight thru when I see the ladies in the window from now on.
JL
Jennifer L
Sep 19, 2025
1.0
Waiting for a mobile order in the drive thru 40 minutes after there was no cars . Then there was a huge line in back of me just waiting there too . I was late for work and the manager who is older , wears glasses at the window yelled at me being inconsiderate of the time they spent on an order.
LS
Lane Sykes
Sep 1, 2025
5.0
Better than In & Out or Chic Filet. Love the chili. Prices much better than the competition.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Reno, NV?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Reno, NV into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (775) 826-1006.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Longley 6 Wendy’s serve breakfast?
Yes, this Wendy’s location in Reno, NV serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's at 4997 Longley Lane?
The drive-through at this Wendy's location is open every day from 6:00 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, this Wendy's serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment methods are accepted at the Wendy's on Longley Lane?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the App Store.
Is there delivery service available from this Wendy's?
Delivery is available where offered; you can check availability by entering your address on the Wendy's app or website.
What are the hours of operation for dine-in or takeout at this Wendy's?
Wendy's at Longley Lane is open daily from 6:00 AM to 12:00 AM for dine-in, takeout, and drive-thru.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on the Wendy's menu website, mobile app, and in the restaurant upon request.
How can I contact Wendy's at 4997 Longley Lane for feedback or questions?
You can call (775) 826-1006 or use the Wendy's Contact page online for live chat or to leave a message.
What are some notable places near Wendy's at Longley Lane that can help with directions or visits?
Nearby places include 7-Eleven convenience store and gas station, Redbox rental service, and Asian Pho restaurant, which can assist visitors in locating the area or provide additional activities before or after dining.
If I'm visiting Wendy's at Longley Lane, what other nearby dining options are available?
Local alternatives in the vicinity include Domino's Pizza, The Human Bean coffee shop, Sneakers Bar & Grill, and Wet Hen Cafe for breakfast and brunch.