Wendy's

2.9
255 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4997 Longley Lane, Reno, NV
89502, United States

Hours

Reviews

2.9
255 reviews
5 stars
66
4 stars
46
3 stars
35
2 stars
15
1 star
93

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food being served.

Customer Service

Feedback highlighted a mix of experiences, with some praising friendly staff while others reported rude and unhelpful service.

Food Quality

Many reviews mentioned cold or poorly prepared food, with complaints about freshness and taste.

Service Speed

Customers frequently noted long wait times in the drive-thru and slow service overall.

Value for Money

Several reviews criticized the pricing, stating that the food was overpriced for the quality received.
  • BH
    Bob H
    Dec 23, 2025
    5.0
    Great group of guys working in here Good fast polite
  • JO
    Jeklin Oliver
    Nov 5, 2025
    1.0
    They forgot my breakfast potatoes in my drive thru order. Didn’t realize until I was already in my office. Day ruined.
  • MC
    Michael Curt
    Oct 4, 2025
    1.0
    I was there order a bacon hamburger without cheese and no tomato and no mayonnaise And they put down no lettuce and left the cheese on which im allergic to the woman here can not take a order oct 4 at 10:40pm
  • MM
    Makayla Montgomery
    Oct 4, 2025
    1.0
    I’m so sick of coming to this place and getting screwed. My order is never correct and then when I call they can’t even answer to even attempt to correct my order. That gas station people there are the best which is why I try this Wendy’s over and over hoping it will get better but it doesn’t. And it’s always the women that are there late at night that do a horrible job. There is one man who is a good worker at night and when he’s not there it’s awful. Def will be driving straight thru when I see the ladies in the window from now on.
  • JL
    Jennifer L
    Sep 19, 2025
    1.0
    Waiting for a mobile order in the drive thru 40 minutes after there was no cars . Then there was a huge line in back of me just waiting there too . I was late for work and the manager who is older , wears glasses at the window yelled at me being inconsiderate of the time they spent on an order.

Frequently Asked Questions About Wendy's

Is Longley 6 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for Wendy's at 4997 Longley Lane?

The drive-through at this Wendy's location is open every day from 6:00 AM to midnight.