At Wendy’s in Reno, NV we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Reno, NV hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Many customers reported issues with food temperature, freshness, and overall quality, including cold and poorly prepared items.
Service Speed
Several reviews highlighted quick service, especially in the drive-thru, although some noted inconsistencies in order accuracy.
Customer Service
Feedback on staff behavior was mixed, with some praising friendly service while others reported rudeness and poor customer interactions.
Cleanliness
The restaurant was often described as clean, but some customers mentioned unpleasant odors and issues with the environment.
Value for Money
Customers expressed concerns about rising prices and perceived decreases in portion sizes and food quality.
TR
Tevin Ruiz
Dec 17, 2025
1.0
Foods was freezing cold and slapped together sloppily
MD
Marty A. Franklin, DSP
Dec 17, 2025
1.0
My husband took me to eat dinner and I asked for my Biggie Bag WITHOUT mustard due to my allergy to mustard. When we received our meal bags my burger had mustard on it. I brought it to the employee that we did not receive a receipt with my given from the meals. According to their own posted policy: If no receipt is received the meal is free, must be redeemed immediately. So I inform the employee working drive thru and he says to me " oh it's in your bag, sorry it's not free."
I know that the receipt is to be given at the time cash/change is exchanged. I'm still waiting to hear from Corporate bcz I'm not going to tolerate being jerked around by their inadequate employees mistakes!!
DN
Dixie Normus
Dec 1, 2025
5.0
Poptart frosty was the best With the number 4
MM
mike murray
Nov 28, 2025
2.0
Burgers are getting smaller and smaller but the price is going up. Not worth the money and heart burn .
AB
Andrew B
Nov 21, 2025
1.0
I typically avoid fast food restaurants in Reno because they all suck. I was hungry and needed to eat something. I probably would’ve had better luck eating out of the dumpster. Because my burger was overcooked, dry, cold, and simply just didn’t taste very good.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for drive-through service at Wendy's in Reno, NV?
The drive-through at Wendy's Northtowne Lane in Reno, NV is open daily from 6:00 AM to 1:00 AM.
Does this Wendy's location offer delivery and takeout options?
Yes, this Wendy's offers both delivery and takeout services. You can order online via their app or at order.wendys.com.
Is breakfast served at Wendy's on Northtowne Lane in Reno?
Yes, breakfast is served at this Wendy's location. Options include breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I contact Wendy's on Northtowne Lane for questions or feedback?
You can reach Wendy's customer care through their website's live chat, call 888-624-8140, or directly contact the location at (775) 358-0668.
Where can I find Wendy's menu and pricing online for this location?
Menu and pricing details for this Wendy's can be found at menu.wendys.com or order.wendys.com once you select the Northtowne Lane location.
What payment methods are accepted at Wendy's Northtowne Lane?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Can I order Wendy's from a mobile app?
Yes, you can order from Wendy's using their mobile app available on Apple App Store or via their quick link.
Is there a Wendy's near Northern Food Mart and Chevron in Reno where I can grab a meal?
Yes, the Wendy's on 2889 Northtowne Lane is conveniently located near Northern Food Mart and Chevron, making it easy to stop for a meal while refueling or shopping.
Are there any other fast food or dining options near Wendy's on Northtowne Lane?
Yes, nearby dining options include Arby's, Wingstop, Don Pancho Mexican Grill, Sakana Sushi, and Starbucks, offering a variety of meal choices around the area.
Can I access banking or ATM services near Wendy's in Reno?
Yes, there are several ATM and banking services close by, including Wells Fargo ATM, Bank of America ATM, and LibertyX Bitcoin ATM at Northern Food Mart.