Wendy's

4.0
1088 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Reno, NV we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Reno, NV hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2889 Northtowne Lane, Reno, NV
89512, United States

Hours

Reviews

4.0
1,088 reviews
5 stars
473
4 stars
319
3 stars
178
2 stars
40
1 star
78

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food temperature, freshness, and overall quality, including cold and poorly prepared items.

Service Speed

Several reviews highlighted quick service, especially in the drive-thru, although some noted inconsistencies in order accuracy.

Customer Service

Feedback on staff behavior was mixed, with some praising friendly service while others reported rudeness and poor customer interactions.

Cleanliness

The restaurant was often described as clean, but some customers mentioned unpleasant odors and issues with the environment.

Value for Money

Customers expressed concerns about rising prices and perceived decreases in portion sizes and food quality.
  • TR
    Tevin Ruiz
    Dec 17, 2025
    1.0
    Foods was freezing cold and slapped together sloppily
  • MD
    Marty A. Franklin, DSP
    Dec 17, 2025
    1.0
    My husband took me to eat dinner and I asked for my Biggie Bag WITHOUT mustard due to my allergy to mustard. When we received our meal bags my burger had mustard on it. I brought it to the employee that we did not receive a receipt with my given from the meals. According to their own posted policy: If no receipt is received the meal is free, must be redeemed immediately. So I inform the employee working drive thru and he says to me " oh it's in your bag, sorry it's not free." I know that the receipt is to be given at the time cash/change is exchanged. I'm still waiting to hear from Corporate bcz I'm not going to tolerate being jerked around by their inadequate employees mistakes!!
  • DN
    Dixie Normus
    Dec 1, 2025
    5.0
    Poptart frosty was the best With the number 4
  • MM
    mike murray
    Nov 28, 2025
    2.0
    Burgers are getting smaller and smaller but the price is going up. Not worth the money and heart burn .
  • AB
    Andrew B
    Nov 21, 2025
    1.0
    I typically avoid fast food restaurants in Reno because they all suck. I was hungry and needed to eat something. I probably would’ve had better luck eating out of the dumpster. Because my burger was overcooked, dry, cold, and simply just didn’t taste very good.

Frequently Asked Questions About Wendy's

Is Northtowne Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for drive-through service at Wendy's in Reno, NV?

The drive-through at Wendy's Northtowne Lane in Reno, NV is open daily from 6:00 AM to 1:00 AM.