Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported rude or unhelpful staff, particularly at the drive-thru, leading to negative experiences.
Food Quality
Inconsistencies in food quality were noted, with some customers receiving cold or improperly prepared items, while others praised the freshness of their meals.
Order Accuracy
Many reviews highlighted problems with incorrect orders, including missing items and wrong food being served.
Cleanliness
Several customers mentioned cleanliness issues, particularly with restrooms and dining areas, affecting their overall experience.
Positive Experiences
Despite the negatives, some customers reported positive experiences with friendly staff and good food, indicating potential for improvement.
RC
Ryan Condron
Dec 24, 2025
5.0
Spicy Chicken
JJ
johnavon jones
Dec 16, 2025
5.0
I’ve been to this Wendy’s more times than I care to admit.
Never had a problem with my orders.
It’s Wendy’s.
KR
Kim Richards
Dec 10, 2025
1.0
By far the worse wendys in town, I ordered a combo was refused a drink and friescmy cheese was cold not melted....avoid this wendys
BB
Braun Burgundy
Nov 15, 2025
1.0
One of the employees was on the phone and playing in the bathroom and wouldn't let me in when I needed to use it. There are 2 stalls and she had already been told to let me in and stop messing around. She came out laughing. Literally laughing
GT
gary t
Nov 6, 2025
5.0
Food is not the same as I remember it....Been a while since we have been there..
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's at 9790 South Virginia Street, Reno?
The drive-through is open from 6:00 AM to 11:59 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sunday.
Is this Wendy's location open for dine-in service?
Yes, this Wendy's location serves dine-in customers.
Does Wendy's at 9790 South Virginia Street serve breakfast?
Yes, this location serves breakfast including combos, sandwiches, coffee and sides.
What payment options are accepted at Wendy's in Reno, NV?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I order Wendy's food online or via mobile app?
You can order online at order.wendys.com or via the Wendy's mobile app available on the App Store.
Is there a way to check nutrition and allergen information for Wendy's menu items?
Yes, nutrition and allergen info is available on their menu website and mobile app under each menu item.
How can I provide feedback or contact the Wendy's location on South Virginia Street?
You can call them at (775) 852-5734 or reach Wendy's Customer Care via their contact page or live chat; a survey is also available online for feedback.
What are some nearby places to Wendy's where I can explore before or after my meal?
Nearby places include IHOP for breakfast and brunch, Rusty Taco for tacos, and WinCo for grocery shopping.
If I am visiting Wendy's, where can I get my car washed nearby?
Surf Thru Express Car Wash is nearby, perfect for a convenient car wash before or after your meal.
Are there any nearby stores where I can shop for gifts or clothing after dining at Wendy's?
Yes, you can visit GJ Rhodes Gift & Home for gifts, Little Red Wagon for children's and women's clothing, or La Galleria Reno for home goods and art.