Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer service experiences vary widely, with many reports of rude staff and incorrect orders.
Food Freshness
While some customers praised the freshness of the burgers and salads, others reported cold or stale food.
Order Accuracy
Numerous reviews indicate frequent issues with incorrect orders and missing items.
Cleanliness
The restaurant is generally described as clean, but there are complaints about unsanitary conditions in restrooms.
Drive-Thru Efficiency
The drive-thru service is often noted for being fast, though customer interactions can be unfriendly.
BB
Braun Burgundy
Nov 15, 2025
1.0
One of the employees was on the phone and playing in the bathroom and wouldn't let me in when I needed to use it. There are 2 stalls and she had already been told to let me in and stop messing around. She came out laughing. Literally laughing
GT
gary t
Nov 6, 2025
5.0
Food is not the same as I remember it....Been a while since we have been there..
AC
April Critelli
Nov 2, 2025
5.0
The lady that took our order this morning was so friendly and made our experience a wonderful one
BB
BUDDHA BLESS
Oct 20, 2025
1.0
Horrible place to get a quick bite.
SM
Steven Moyer
Oct 7, 2025
2.0
Constantly giving me small or medium fries instead of large like I ordered.
Im also a Diabetic, so I have to drink Diet.
I cannot really taste the difference between regular and diet.
Ive been given regular before and has made my sugar levels dangerously high.
I even specifically ask "Is this Diet?"
I get a shrug!
Now I either dont get a soda, or make sure my Wife or kids are around so they can taste it for me.
I go because the fries are usually really good.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Reno, NV?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Reno, NV into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (775) 852-5734.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does S. Virginia Wendy’s serve breakfast?
Yes, this Wendy’s location in Reno, NV serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's at 9790 South Virginia Street, Reno?
The drive-through is open from 6:00 AM to 11:59 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sunday.
Is this Wendy's location open for dine-in service?
Yes, this Wendy's location serves dine-in customers.
Does Wendy's at 9790 South Virginia Street serve breakfast?
Yes, this location serves breakfast including combos, sandwiches, coffee and sides.
What payment options are accepted at Wendy's in Reno, NV?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I order Wendy's food online or via mobile app?
You can order online at order.wendys.com or via the Wendy's mobile app available on the App Store.
Is there a way to check nutrition and allergen information for Wendy's menu items?
Yes, nutrition and allergen info is available on their menu website and mobile app under each menu item.
How can I provide feedback or contact the Wendy's location on South Virginia Street?
You can call them at (775) 852-5734 or reach Wendy's Customer Care via their contact page or live chat; a survey is also available online for feedback.
What are some nearby places to Wendy's where I can explore before or after my meal?
Nearby places include IHOP for breakfast and brunch, Rusty Taco for tacos, and WinCo for grocery shopping.
If I am visiting Wendy's, where can I get my car washed nearby?
Surf Thru Express Car Wash is nearby, perfect for a convenient car wash before or after your meal.
Are there any nearby stores where I can shop for gifts or clothing after dining at Wendy's?
Yes, you can visit GJ Rhodes Gift & Home for gifts, Little Red Wagon for children's and women's clothing, or La Galleria Reno for home goods and art.