Wendy's

3.8
743 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
9790 South Virginia Street, Reno, NV
89511, United States

Hours

Reviews

3.8
743 reviews
5 stars
316
4 stars
190
3 stars
110
2 stars
42
1 star
85

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported rude or unhelpful staff, particularly at the drive-thru, leading to negative experiences.

Food Quality

Inconsistencies in food quality were noted, with some customers receiving cold or improperly prepared items, while others praised the freshness of their meals.

Order Accuracy

Many reviews highlighted problems with incorrect orders, including missing items and wrong food being served.

Cleanliness

Several customers mentioned cleanliness issues, particularly with restrooms and dining areas, affecting their overall experience.

Positive Experiences

Despite the negatives, some customers reported positive experiences with friendly staff and good food, indicating potential for improvement.
  • RC
    Ryan Condron
    Dec 24, 2025
    5.0
    Spicy Chicken
  • JJ
    johnavon jones
    Dec 16, 2025
    5.0
    I’ve been to this Wendy’s more times than I care to admit. Never had a problem with my orders. It’s Wendy’s.
  • KR
    Kim Richards
    Dec 10, 2025
    1.0
    By far the worse wendys in town, I ordered a combo was refused a drink and friescmy cheese was cold not melted....avoid this wendys
  • BB
    Braun Burgundy
    Nov 15, 2025
    1.0
    One of the employees was on the phone and playing in the bathroom and wouldn't let me in when I needed to use it. There are 2 stalls and she had already been told to let me in and stop messing around. She came out laughing. Literally laughing
  • GT
    gary t
    Nov 6, 2025
    5.0
    Food is not the same as I remember it....Been a while since we have been there..

Frequently Asked Questions About Wendy's

Is S. Virginia Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for Wendy's at 9790 South Virginia Street, Reno?

The drive-through is open from 6:00 AM to 11:59 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sunday.