Wendy's

3.8
738 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
9790 South Virginia Street, Reno, NV
89511, United States

Hours

Reviews

3.8
738 reviews
5 stars
312
4 stars
189
3 stars
110
2 stars
42
1 star
85

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with many reports of rude staff and incorrect orders.

Food Freshness

While some customers praised the freshness of the burgers and salads, others reported cold or stale food.

Order Accuracy

Numerous reviews indicate frequent issues with incorrect orders and missing items.

Cleanliness

The restaurant is generally described as clean, but there are complaints about unsanitary conditions in restrooms.

Drive-Thru Efficiency

The drive-thru service is often noted for being fast, though customer interactions can be unfriendly.
  • BB
    Braun Burgundy
    Nov 15, 2025
    1.0
    One of the employees was on the phone and playing in the bathroom and wouldn't let me in when I needed to use it. There are 2 stalls and she had already been told to let me in and stop messing around. She came out laughing. Literally laughing
  • GT
    gary t
    Nov 6, 2025
    5.0
    Food is not the same as I remember it....Been a while since we have been there..
  • AC
    April Critelli
    Nov 2, 2025
    5.0
    The lady that took our order this morning was so friendly and made our experience a wonderful one
  • BB
    BUDDHA BLESS
    Oct 20, 2025
    1.0
    Horrible place to get a quick bite.
  • SM
    Steven Moyer
    Oct 7, 2025
    2.0
    Constantly giving me small or medium fries instead of large like I ordered. Im also a Diabetic, so I have to drink Diet. I cannot really taste the difference between regular and diet. Ive been given regular before and has made my sugar levels dangerously high. I even specifically ask "Is this Diet?" I get a shrug! Now I either dont get a soda, or make sure my Wife or kids are around so they can taste it for me. I go because the fries are usually really good.

Frequently Asked Questions About Wendy's

Is S. Virginia Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.