Wendy's

3.7
1226 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
875 W. Fifth Street, Reno, NV
89503, United States

Hours

Reviews

3.7
1,226 reviews
5 stars
438
4 stars
343
3 stars
217
2 stars
85
1 star
143

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some receiving stale or cold items, while others praised the freshness and taste.

Service Issues

Numerous reviews highlighted poor service, including incorrect orders, rude staff, and long wait times.

Cleanliness

Several customers noted cleanliness issues in the dining area and restrooms, impacting their overall experience.

Order Accuracy

A significant number of reviews mentioned frequent mistakes with orders, leading to customer dissatisfaction.

Positive Experiences

Despite the negative feedback, some customers expressed satisfaction with the food and service at specific times, indicating potential for improvement.
  • C6
    camaro 69
    Nov 29, 2025
    5.0
    Good food good service
  • LM
    Luis Mtz
    Nov 29, 2025
    5.0
    Chulada
  • CD
    Christopher Degarmo
    Nov 14, 2025
    5.0
    Breakfast at Wendys is bomb. You get twice the value than what you would get at McDonald's.
  • SS
    Stephanie Stadalsky
    Oct 23, 2025
    1.0
    Got a 10pc chicken nugget, all were old and cold/shriveled up, and they only gave 8 or 9 nuggets. They forgot to give any dipping sauce and gave us the wrong large drink. Extremely unprofessional etiquette. I understand having a bad day, but come on! I would give 0 stars if I could
  • AC
    American Citizen
    Oct 17, 2025
    5.0
    The drive-through people are always in a good mood and they have NEVER screwed up my order. I like to come to this location because they are consistently good.

Frequently Asked Questions About Wendy's

Is 5th Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's on 5th Street in Reno?

The drive-through is open daily from 6:00 AM to 1:00 AM.