Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported inconsistent food quality, with some meals being overcooked or not meeting expectations.
Service Issues
Numerous reviews highlighted poor customer service, including incorrect orders and rude staff behavior.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean bathrooms and dining areas.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to dissatisfaction.
Positive Experiences
Despite the negatives, some customers praised the friendly staff and quick service during their visits.
JM
joe miranda
Nov 1, 2025
1.0
I go here yesterday burgers were great. I go there today get the same burgers absolute shit! its like i went to completely differnt place
LJ
Louis Lopez, Jr.
Nov 1, 2025
4.0
Breakfast Crossiant, egg & sausage very good 👍. Liked the way sausage was spiced!
MO
Mario Ortega
Oct 29, 2025
1.0
Asked for fresh food got the food before paying, cold of course. They don't even know English here. Hit the drive thru for the crapy food sold here i made the mistake of dining in
LH
Leonel Hernandez
Oct 28, 2025
1.0
The service consistently fails to deliver my order correctly in the morning when I am rushing to take my son to school. Upon discovering the error, I must return to the establishment and speak with the staff. They have repeatedly informed me that I am mistaken. Despite my attempts to rectify the situation, they continue to provide me with the incorrect item. This situation is akin to a game where I return to report the issue, only to be met with further disrespect from the manager. Individuals in positions of power, such as the manager, should exhibit a level of respect and professionalism. In this case, the manager’s behavior is highly disrespectful and unprofessional. I intend to contact corporate representatives to address this matter, as it is concerning that individuals become too comfortable in their positions and fail to uphold the standards of respect and professionalism. I strongly advise against using this establishment, especially for takeout orders, as the likelihood of receiving an accurate order is low. If you do order, you will likely need to return to rectify the error, assuming they even provide you with the correct item.
ZB
Zachary Borden
Oct 28, 2025
5.0
Breakfast crew is my favorite.
Good food and they litterty make my morning with all the smiles
Amazing ladys
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Reno, NV?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Reno, NV into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (775) 322-2247.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Kietzke Lane Wendy’s serve breakfast?
Yes, this Wendy’s location in Reno, NV serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 805 Kietzke Lane, Reno, NV?
The drive-thru is open Monday through Saturday from 6:00 AM to 11:59 PM, and on Sunday from 6:00 AM to 10:00 PM.
Does this Wendy’s location offer breakfast, lunch, and dinner?
Yes, Wendy's at 805 Kietzke Lane serves breakfast, lunch, and dinner.
How can I order Wendy’s food for delivery or takeout at this location?
You can order for delivery or takeout using the Wendy’s app or through the website at order.wendys.com, selecting the 805 Kietzke Lane, Reno location.
What payment methods are accepted at Wendy’s on Kietzke Lane?
This Wendy’s location accepts American Express, Cash, Discover, MasterCard, and Visa.
Is there a drive-thru available at this Wendy’s?
Yes, a drive-thru service is available every day during operating hours.
How can I contact Wendy’s Kietzke Lane location for feedback or questions?
You can call the location directly at (775) 322-2247 or contact the Wendy’s Customer Care team via their website or at 888-624-8140.
Where can I find nutrition and allergen information for Wendy’s menu?
Nutrition and allergen info is available on the Wendy’s website, mobile app, and in-restaurant nutrition posters.
Is Wendy’s at 805 Kietzke Lane open during late hours for a quick meal?
Yes, Wendy’s is open from 6:00 AM to 11:59 PM Monday through Saturday, and until 10:00 PM on Sunday, making it a great late-night dining option.
What nearby car dealerships are close to Wendy’s at 805 Kietzke Lane?
Nearby car dealerships include United Nissan Reno, Honda, Nissan of Reno, Fiat of Reno, Bill Pearce Courtesy Honda, Champion Chevrolet, Mercedes Benz of Reno, Corwin Ford Reno, Corwin Buick GMC Cadillac, GMC Reno Latino, and Reno Dodge Sales Inc.
Are there any nearby hotels to Wendy’s at Kietzke Lane for travelers looking to stay close by?
Yes, Quality Inn and Suites Reno, Baymont Inn and Suites Reno, and Baymont by Wyndham Reno are nearby hotels convenient for visitors to Wendy’s.
What recreational and entertainment spots are near Wendy’s on Kietzke Lane?
Nearby attractions include Wilkinson Park, a local park and hotel, and The Rivet, a landmark and historical building, perfect for a stroll or sightseeing before or after your meal.