Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported problems with order accuracy and communication, particularly due to language barriers and unprofessional behavior from staff.
Food Quality
While some customers enjoyed the food, there were numerous complaints about inconsistent quality, including cold and poorly prepared items.
Cleanliness
Several reviews highlighted concerns about the cleanliness of the restaurant, including dirty dining areas and unsanitary conditions.
Positive Staff Interactions
Despite the issues, some customers praised specific staff members for their friendliness and helpfulness, indicating that there are positive experiences to be had.
AC
Aurelio Carrillo
Jan 4, 2026
5.0
Best Wendy's in Reno . The Breakfast Burritos are always chunky and full of bacon 🥓🥓🥓 always wrapped flawlessly. 10/10.
DO
Dakota Odegaard
Nov 26, 2025
1.0
Workers cannot speak fluent English, everytime i eat here, unless I keep it plain and simple - "number 1 with a coke", there's a major miscommunication. Don't even try with the mobile app unless you speak Spanish because it'll only lead to more confusion.
JM
joe miranda
Nov 1, 2025
1.0
I go here yesterday burgers were great. I go there today get the same burgers absolute shit! its like i went to completely differnt place
MO
Mario Ortega
Oct 29, 2025
1.0
Asked for fresh food got the food before paying, cold of course. They don't even know English here. Hit the drive thru for the crapy food sold here i made the mistake of dining in
LH
Leonel Hernandez
Oct 28, 2025
1.0
The service consistently fails to deliver my order correctly in the morning when I am rushing to take my son to school. Upon discovering the error, I must return to the establishment and speak with the staff. They have repeatedly informed me that I am mistaken. Despite my attempts to rectify the situation, they continue to provide me with the incorrect item. This situation is akin to a game where I return to report the issue, only to be met with further disrespect from the manager. Individuals in positions of power, such as the manager, should exhibit a level of respect and professionalism. In this case, the manager’s behavior is highly disrespectful and unprofessional. I intend to contact corporate representatives to address this matter, as it is concerning that individuals become too comfortable in their positions and fail to uphold the standards of respect and professionalism. I strongly advise against using this establishment, especially for takeout orders, as the likelihood of receiving an accurate order is low. If you do order, you will likely need to return to rectify the error, assuming they even provide you with the correct item.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 805 Kietzke Lane, Reno, NV?
The drive-thru is open Monday through Saturday from 6:00 AM to 11:59 PM, and on Sunday from 6:00 AM to 10:00 PM.
Does this Wendy’s location offer breakfast, lunch, and dinner?
Yes, Wendy's at 805 Kietzke Lane serves breakfast, lunch, and dinner.
How can I order Wendy’s food for delivery or takeout at this location?
You can order for delivery or takeout using the Wendy’s app or through the website at order.wendys.com, selecting the 805 Kietzke Lane, Reno location.
What payment methods are accepted at Wendy’s on Kietzke Lane?
This Wendy’s location accepts American Express, Cash, Discover, MasterCard, and Visa.
Is there a drive-thru available at this Wendy’s?
Yes, a drive-thru service is available every day during operating hours.
How can I contact Wendy’s Kietzke Lane location for feedback or questions?
You can call the location directly at (775) 322-2247 or contact the Wendy’s Customer Care team via their website or at 888-624-8140.
Where can I find nutrition and allergen information for Wendy’s menu?
Nutrition and allergen info is available on the Wendy’s website, mobile app, and in-restaurant nutrition posters.
Is Wendy’s at 805 Kietzke Lane open during late hours for a quick meal?
Yes, Wendy’s is open from 6:00 AM to 11:59 PM Monday through Saturday, and until 10:00 PM on Sunday, making it a great late-night dining option.
What nearby car dealerships are close to Wendy’s at 805 Kietzke Lane?
Nearby car dealerships include United Nissan Reno, Honda, Nissan of Reno, Fiat of Reno, Bill Pearce Courtesy Honda, Champion Chevrolet, Mercedes Benz of Reno, Corwin Ford Reno, Corwin Buick GMC Cadillac, GMC Reno Latino, and Reno Dodge Sales Inc.
Are there any nearby hotels to Wendy’s at Kietzke Lane for travelers looking to stay close by?
Yes, Quality Inn and Suites Reno, Baymont Inn and Suites Reno, and Baymont by Wyndham Reno are nearby hotels convenient for visitors to Wendy’s.
What recreational and entertainment spots are near Wendy’s on Kietzke Lane?
Nearby attractions include Wilkinson Park, a local park and hotel, and The Rivet, a landmark and historical building, perfect for a stroll or sightseeing before or after your meal.