Wendy's

3.8
1042 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
805 Kietzke Lane, Reno, NV
89502, United States

Hours

Reviews

3.8
1,042 reviews
5 stars
423
4 stars
282
3 stars
172
2 stars
70
1 star
95

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some meals being overcooked or not meeting expectations.

Service Issues

Numerous reviews highlighted poor customer service, including incorrect orders and rude staff behavior.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean bathrooms and dining areas.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to dissatisfaction.

Positive Experiences

Despite the negatives, some customers praised the friendly staff and quick service during their visits.
  • JM
    joe miranda
    Nov 1, 2025
    1.0
    I go here yesterday burgers were great. I go there today get the same burgers absolute shit! its like i went to completely differnt place
  • LJ
    Louis Lopez, Jr.
    Nov 1, 2025
    4.0
    Breakfast Crossiant, egg & sausage very good 👍. Liked the way sausage was spiced!
  • MO
    Mario Ortega
    Oct 29, 2025
    1.0
    Asked for fresh food got the food before paying, cold of course. They don't even know English here. Hit the drive thru for the crapy food sold here i made the mistake of dining in
  • LH
    Leonel Hernandez
    Oct 28, 2025
    1.0
    The service consistently fails to deliver my order correctly in the morning when I am rushing to take my son to school. Upon discovering the error, I must return to the establishment and speak with the staff. They have repeatedly informed me that I am mistaken. Despite my attempts to rectify the situation, they continue to provide me with the incorrect item. This situation is akin to a game where I return to report the issue, only to be met with further disrespect from the manager. Individuals in positions of power, such as the manager, should exhibit a level of respect and professionalism. In this case, the manager’s behavior is highly disrespectful and unprofessional. I intend to contact corporate representatives to address this matter, as it is concerning that individuals become too comfortable in their positions and fail to uphold the standards of respect and professionalism. I strongly advise against using this establishment, especially for takeout orders, as the likelihood of receiving an accurate order is low. If you do order, you will likely need to return to rectify the error, assuming they even provide you with the correct item.
  • ZB
    Zachary Borden
    Oct 28, 2025
    5.0
    Breakfast crew is my favorite. Good food and they litterty make my morning with all the smiles Amazing ladys

Frequently Asked Questions About Wendy's

Is Kietzke Lane Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.