Wayback Burgers

3.5
210 reviews

About

Burger JointAmerican RestaurantFast Food Restaurant
We're a fast-casual burger joint serving fresh burgers, hand-dipped milkshakes and more.

Location

Wayback Burgers
5630 Meadowood Mall Circle, Reno, NV
89502, United States

Hours

Reviews

3.5
210 reviews
5 stars
93
4 stars
29
3 stars
25
2 stars
21
1 star
42

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some enjoyed the burgers and fries, while others found them greasy, bland, or poorly prepared.

Customer Service

Numerous complaints about rude and unprofessional staff, with some positive mentions of friendly service.

Order Accuracy

Frequent issues with incorrect orders and missing items, leading to customer dissatisfaction.

Pricing

Many customers felt the food was overpriced for the quality received.

Cleanliness and Atmosphere

The food court setting received mixed reviews, with some noting cleanliness while others found the atmosphere lacking.
  • ZZ
    zmanonpoint
    Nov 15, 2025
    2.0
    The workers were super kind, very helpful and quick thinking. But the food was not it, I waited up to 15 minutes for a burger, fries and shake. And after I received my food the fries didn't even have salt on them and my burger had mustard on it. I made sure to ask the worker about the ingredients and she mentioned it was no mustard. So when I bit into my burger just to find mustard on it I was very disappointed. Then I had to wait an additional 10 minutes for a refund and another 5 for fries. I had asked for a refund on a burger not the fries but they took both and remade my fries. Despite the headache the workers were still very nice
  • JH
    Jahnne Lois Habig
    Oct 18, 2025
    5.0
    Burger meat was super soft and tasty. Fries were good and crispy. Great service!
  • EW
    emma wood
    Oct 11, 2025
    3.0
    My girlfriend’s chicken tenders were burnt. They were black in color…
  • RR
    Robert
    Sep 24, 2025
    1.0
    Felt rushed when paying. The cashier(franchise owner) ripped the card from my hand without a word to put it in the reader herself.Courtesy didnt exist. Had the chili dog and the chili was very salty.you only need that much salt if you are preserving old food. the whole chili dog was a nasty mess. Im sticking with the Japanese food there for lunch
  • JV
    Jennifer Vaissellet
    Sep 20, 2025
    3.0
    The cashier let me order food that required a fork, but they ran out of forks. The order was "for here".... Absolutely unprofessional! At least, the food is good!

Frequently Asked Questions About Wayback Burgers

What kind of food does Wayback Burgers in Reno serve?

Wayback Burgers serves fresh fast-casual burgers, hand-dipped milkshakes, hot dogs, and chicken sandwiches.

What are the operating hours for Wayback Burgers in Reno?

Wayback Burgers is open from 11:00 AM to 9:00 PM Monday through Saturday, and from 11:00 AM to 7:00 PM on Sundays.