Business Details
About
Buffet Restaurant
Reimagined and still unrivaled. There's a new way to buffet. And here, even the décor is delicious. Featuring live action stations, including Sauté & Grille, Carvery, Charcuterie, Far East, Pho, Sea Fare, Southwest and Specialty Made-to-Order Salads. And when the main course is over, visit Dessert Island, complete with nine flavors of house-made gelato and cotton candy daily.
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- Accepts reservationsAvailable
Location
Hours
Reviews
4.2
2,858 reviews
5 stars
1,723
4 stars
585
3 stars
254
2 stars
117
1 star
179
What are people saying?
AI-generated from recent customer reviews
Food Variety
Customers appreciated the wide variety of food options, including seafood, prime rib, and desserts, although some noted inconsistencies in quality.
Service Quality
Service received mixed reviews; while many praised the staff for being friendly and attentive, others reported poor experiences with management and waitstaff.
Pricing Concerns
Several customers felt the buffet was overpriced for the quality and selection of food, with some expressing disappointment in the value received.
Atmosphere
The buffet's atmosphere was generally described as pleasant, but some customers mentioned issues with smoke from the casino affecting their dining experience.
Customer Experience
While many had positive experiences, there were notable complaints about long wait times, disorganization, and poor customer service in certain situations.
- DDDerek DuroNov 8, 20254.0First time here great place good variety of food to choose from enjoyed my meal, if I had to adjust anything it would only be making a lil bit more space between tables but that's it. I'm definitely going back for more 👍
- AGAlan GNov 8, 20255.0We had the buffet meal tonight, and enjoyed it. What really made it a great experience was our 2 wait staff, Nathan and Alex. They worked their tails off to ensure our needs were met, as well as our dirty dishes removed from our table.
- SHSusan HomesteadNov 2, 20255.0We went here twice while in Reno. The first was for the seafood buffet on a Saturday night. The wait to get in was a good hour, but the food was very good. I wish the crab legs (snow crab only) were bigger. It is hard to get the meat out when they are so thin. There were many seafood choices including, oysters on the half shell, oysters Rockefeller, steamed clams, muscles, coconut and fried shrimp, peel-and-eat shrimp, and so much more! Too many choices to try! So we came back a few days later to try the lunch buffet! It was about half the price, in fact I had played a little and got a coupon for a free buffet with my players card. The choices for lunch didn’t disappoint and gave me the opportunity to try items that I didn’t have room for when I was focusing on the seafood. Over all a wonderful buffet! Even pho and Mongolian grill style food included. Amazing desert bar as well with so many choices including cotton candy and house made gelato! TIP… Get your players card to save $ and get a senior discount if you qualify.
- MDmatt deaconOct 26, 20255.0Saturday night surf and turf. Prime rib was excellent. I wish someone else would have warned me in a review not to get the warm crab legs as they were too dry. It's difficult to get meat out of dry legs, you just get tiny dry strands that stick to the shell, are hard to pick out, and it doesn't taste great. The cold crab legs on the other hand were perfect, moist, tasted perfect, and the meat came out in large chunks like it's supposed to. I wonder if the heat lamps just dry the heck out of the warm crab. Like I said, I wish another reviewer had warned me. The oysters are delicious but puny in size. I get fresh oysters from a Winco where I live that are 10x the size and under a dollar each so maybe I'm spoiled. To top it off the gelato is amazing and bread pudding with caramel or hot fudge is heaven. Worth 60 bucks for sure in my opinion
- ZZZeroclockOct 25, 20255.0I gave five stars because when you look at the service, the atmosphere, and the food being totally decent..... dessert area is HUGE and there are plenty Food choice's..... it's good. The staff gives off positive vibes. I've been there a few times over the last 4 years and I've never had a bad experience.
Frequently Asked Questions About Toucan Charlie's Buffet & Grille
Does Toucan Charlie's Buffet & Grille accept reservations?
Yes, Toucan Charlie's Buffet & Grille accepts reservations but they are not required.
What types of meals are served at Toucan Charlie's Buffet & Grille?
The restaurant serves brunch, lunch, and dinner.
What are the opening hours of Toucan Charlie's Buffet & Grille?
From Monday to Friday, it is open 11:00 AM to 3:00 PM and 4:30 PM to 9:00 PM. On weekends, it opens earlier at 9:00 AM and follows the same closing times.
Is there a bar at Toucan Charlie's Buffet & Grille and what alcoholic beverages are available?
Yes, the restaurant has an onsite bar offering wine, beer, cocktails, and other alcoholic beverages.
Does Toucan Charlie's Buffet & Grille accommodate dietary preferences such as vegetarian and vegan?
Yes, the buffet serves vegetarian and vegan options.
Is Toucan Charlie's Buffet & Grille wheelchair accessible?
Yes, the restaurant has wheelchair accessible entrance, seating, parking, and restrooms.
Does Toucan Charlie's Buffet & Grille offer takeout or delivery services?
Takeout is available, but there is no delivery service.
What nearby attractions can visitors explore before or after dining at Toucan Charlie's Buffet & Grille?
Visitors can enjoy the Atlantis Casino Resort, Atlantis Fun Center/Arcade for entertainment, and Spa Atlantis for relaxation, all located close by.
How can the Atlantis Purple Parrot restaurant complement a visit to Toucan Charlie's Buffet & Grille?
Atlantis Purple Parrot is a nearby restaurant option for guests seeking a different dining experience before or after their buffet visit.
Where can customers park when visiting Toucan Charlie's Buffet & Grille?
There is free parking and valet parking available nearby, including Atlantis Hotel Skywalk Parking and Tesla Supercharger for electric vehicles.