Taco Bell

3.5
736 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 6401 S Virginia in Reno. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
6401 S Virginia, Reno, NV
89511, United States

Hours

Reviews

3.5
736 reviews
5 stars
264
4 stars
147
3 stars
134
2 stars
55
1 star
136

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with complaints about being ignored and receiving poor service.

Food Quality

Many customers reported receiving cold, stale, or incorrect food orders, with several mentioning issues with portion sizes and freshness.

Cleanliness

Several reviews noted unsanitary conditions in the dining area and poor food handling practices.

Operational Issues

Frequent complaints about the dining room being closed, inconsistent hours, and issues with mobile orders not being recognized.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendliness and good service, indicating that there are positive experiences to be had.
  • JK
    Jim Koltz
    Nov 4, 2025
    4.0
    Good location. The staff there are on the ball. Just didn't like having to ask for a key for the bathroom but what can you do.
  • EZ
    Earl Zabel
    Aug 31, 2025
    1.0
    On 8-15-25 We decided to get a quick dinner. Went through drive through and with no veh behind us thought we didn't need to rush. After about 3 min We were told we had 1 min left. I thought 1 min was up so I backed out of the drive through. The employees in the drive through were Very rude and totally unprofessional. Yes it was fast food,but I thought the customer always came 1st. In this case I was wrong. We will never stop and eat there again.
  • MH
    Malika Hill
    Aug 15, 2025
    1.0
    Rudest most unprofessional food establishment I’ve ever been to in my life. Disrespectful workers. The worst Taco Bell I’ve ever been to. And when I called to make a complaint after waiting 15 minutes in line to not receive half of my $60 order I was yelled at and hung up on because he didn’t like that I was complaining. God forbid I try to feed my family and don’t receive half of my order I want to make a complaint.
  • TL
    Timothy Leblanc
    Jul 14, 2025
    2.0
    My most recent trip to Taco Bell, I had order 4 orders of the nacho fries the fries where completely cold and old , but I say the cheese was warm at less.
  • JA
    Joel Adams
    Jun 4, 2025
    5.0
    The guy that helped us went out of his way. Not used to such kindness over small things. Thank man

Frequently Asked Questions About Taco Bell

What are the drive-through hours at this Taco Bell location?

The drive-through is open from 8:00 AM to 1:00 AM Monday through Wednesday and Friday through Sunday, and from 8:00 AM to 11:00 PM on Thursday.

Where is Taco Bell located in Reno?

This Taco Bell is located at 6401 S Virginia, Reno, NV 89511, USA.