Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Reno, NV. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1220 Mc Carran Blvd for the ultimate SONIC experience!
Location
Hours
Reviews
3.9
2,604 reviews
5 stars
1,157
4 stars
701
3 stars
341
2 stars
156
1 star
249
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlighted rude and unhelpful staff, with customers expressing frustration over poor service and negative interactions.
Food Quality
Many customers reported issues with food quality, including soggy burgers, incorrect orders, and undercooked items, leading to disappointment.
Service Speed
Customers frequently mentioned long wait times, both for ordering and receiving food, contributing to a negative dining experience.
Order Accuracy
A significant number of reviews indicated problems with order accuracy, including missing items and incorrect food preparation.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and highlighted enjoyable menu items like shakes and slushes.
- GGGJan 5, 20261.0Poor service and food doesn't even meet basic Sonic standards. $7.50 for a large chocolate shake that looks white and cup not even fully filled. When i asked if I could have the shake fixed to fill a the size I bought and be the correct color, I was told I would be charged more. Never had this issue in south Reno or sparks locations.
- TPTeresa PankoDec 30, 20251.0Food was either overcooked or the oil needed changed. The server was rather rude when we pulled in to a spot that was missing the menu.
- SLStorm LundDec 17, 20251.0Change up the staff, these girls be taking this job too seriously and come off very rude. The audacity to ask 10 cents per sauce and not honor the five already chosen and on my online receipt is enough to stop me from eating at this location all together.
- KSKaren SmithDec 13, 20251.0Terrible food and service! They burned me for my change and cherry limeade 😡didn't give me a receipt and then demanded a receipt as proof when I addressed the issue...just an absolutely stupid waste of time.
- MTMariya TkachenkoDec 10, 20251.0Very rude and unhelpful staff.