Pizza Factory

4.0
523 reviews

About

Pizza Restaurant

Location

Pizza Factory
8790 North Red Rock Rd, Reno, NV
89508, United States

Hours

Reviews

4.0
523 reviews
5 stars
263
4 stars
127
3 stars
53
2 stars
21
1 star
59

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed the pizza while others found it bland or unsatisfactory.

Service Issues

Numerous complaints about slow service, order mistakes, and poor customer service experiences.

Cleanliness

Concerns raised about cleanliness in the restaurant, including dirty tables and unsanitary food handling.

Pricing

Many customers felt the prices were too high for the quality of food received.

Delivery Problems

Frequent issues with late deliveries and cold food upon arrival.
  • DC
    Don Clarke
    Jan 4, 2026
    2.0
    Two med pies. Two orders of wings, to go. Over $90.00. Pizzas were ok, wings were supposed to be hot. (Didn't qualify as spicy). But they were cooked. It was enough to "not" go back or recommend. Rate? Average at best.
  • AC
    A Cassidy
    Dec 6, 2025
    1.0
    Came up to visit family from the BayArea. Wanted pizza. This had the better reviews. But I was left hungry because it tasted like nothing. It was so bland. The dough was flat no flavor again. I can make a better pizza at home. To be honest I have had frozen pizza that was better! Hard pass!!!!
  • DS
    David Squartsoff
    Dec 3, 2025
    5.0
    Quick in and quick out, order ahead.
  • TS
    Tye Schmidt
    Nov 5, 2025
    5.0
    Awesome pizza
  • NM
    Nathan & Mackenna
    Oct 16, 2025
    1.0
    We were excited to have a good pizza place that delivered out to Cold Springs. We’re pretty timely up until May. The last few times, our ONE pizza was delivered upward of 60 minutes late. Really makes it difficult to eat at a decent time when they can’t drive 5 miles to drop off in a timely manner. Super disappointed & will not be ordering again. 3 strikes and you’re out