McDonald's

3.3
903 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
735 S Meadows Pky, Reno, NV
89521, United States

Hours

Reviews

3.3
903 reviews
5 stars
294
4 stars
170
3 stars
162
2 stars
88
1 star
189

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences of poor customer service and long wait times.

Order Accuracy

A significant number of reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Customers frequently complained about cold, stale, or poorly prepared food, with some expressing concerns about food safety.

Atmosphere

The overall atmosphere was described as unwelcoming, with many customers noting a lack of friendliness from staff.

Management Issues

Several reviews pointed to poor management and lack of training for staff, contributing to the overall negative experiences.
  • RR
    Romans Reads
    1 day ago
    1.0
    Sitting at the drive thru for two minutes …. “Are they open?” Finally I shout it out Three people jump on the mic at once Old lady asleep 😴
  • IB
    Isabel Barrera
    2 days ago
    1.0
    Pésimo servicio pague 40 dolare por 3 bebidas 10 pcs de nnuguets cuando mi orden fue 3 combos y de eso no me dieron nada
  • HP
    Heriberto Paniagua
    Nov 8, 2025
    1.0
    I never go here but today I did with my friends but they were taking for ever to get the orders out the employee needs to get it together with attitude or how to respond my friend was a manager for McDonald’s on keystone or Kietzke lane he didn’t want to say anything but you guys need to talk to your employees and learn how to treat customers
  • TA
    Tabby Anthony
    Sep 24, 2025
    1.0
    Horrible older lady working the 2nd window. She swings open the window and hands me my bag without saying anything, I asked for 2 ranches, she said they're 25 cents each, I say okay and reach for my purse and she slams the window. I wait for about 2 minutes with my hand and card out the window, she swings open the window and hands me 2 ranches then slams it closed again without taking my card...so I drove away. WTH?!
  • GT
    Gary Thomas
    Sep 22, 2025
    1.0
    I can see why so many people are leaving poor reviews for this location. Fries were cold and they missed two items on my order. When I called to have it refunded, she told me I had to drive back to the store to get a refund. Given that we live in a technology world, it didn't make sense for me to drive 10 miles back to the store for two apple pies that they didn't place on my order. The worst part is that the manager didn't give a crap about taking care of us or making a reasonable solution to accomodate my family. She wanted to bleed us out and cause us pain. I will never nor recomend anyone go to this Mcdonalds. Kris Cassady, if this is your store, fire them all!!!!

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 735 S Meadows Pkwy, Reno?

The regular dining hours are from 6:00 AM to 11:00 PM every day of the week.

What are the delivery hours for this McDonald's location?

Delivery is available daily from 6:00 AM to 11:30 PM.