Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude and unhelpful staff, with many experiences of poor customer service and long wait times.
Order Accuracy
A significant number of reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Customers frequently complained about cold, stale, or poorly prepared food, with some expressing concerns about food safety.
Atmosphere
The overall atmosphere was described as unwelcoming, with many customers noting a lack of friendliness from staff.
Management Issues
Several reviews pointed to poor management and lack of training for staff, contributing to the overall negative experiences.
RR
Romans Reads
1 day ago
1.0
Sitting at the drive thru for two minutes …. “Are they open?”
Finally I shout it out
Three people jump on the mic at once
Old lady asleep 😴
IB
Isabel Barrera
2 days ago
1.0
Pésimo servicio pague 40 dolare por 3 bebidas 10 pcs de nnuguets cuando mi orden fue 3 combos y de eso no me dieron nada
HP
Heriberto Paniagua
Nov 8, 2025
1.0
I never go here but today I did with my friends but they were taking for ever to get the orders out the employee needs to get it together with attitude or how to respond my friend was a manager for McDonald’s on keystone or Kietzke lane he didn’t want to say anything but you guys need to talk to your employees and learn how to treat customers
TA
Tabby Anthony
Sep 24, 2025
1.0
Horrible older lady working the 2nd window. She swings open the window and hands me my bag without saying anything, I asked for 2 ranches, she said they're 25 cents each, I say okay and reach for my purse and she slams the window. I wait for about 2 minutes with my hand and card out the window, she swings open the window and hands me 2 ranches then slams it closed again without taking my card...so I drove away. WTH?!
GT
Gary Thomas
Sep 22, 2025
1.0
I can see why so many people are leaving poor reviews for this location. Fries were cold and they missed two items on my order. When I called to have it refunded, she told me I had to drive back to the store to get a refund. Given that we live in a technology world, it didn't make sense for me to drive 10 miles back to the store for two apple pies that they didn't place on my order. The worst part is that the manager didn't give a crap about taking care of us or making a reasonable solution to accomodate my family. She wanted to bleed us out and cause us pain. I will never nor recomend anyone go to this Mcdonalds. Kris Cassady, if this is your store, fire them all!!!!
What are the regular dining hours for McDonald's at 735 S Meadows Pkwy, Reno?
The regular dining hours are from 6:00 AM to 11:00 PM every day of the week.
What are the delivery hours for this McDonald's location?
Delivery is available daily from 6:00 AM to 11:30 PM.
Does this McDonald's have a drive-thru service and what are its hours?
Yes, it has a drive-thru open daily from 5:00 AM to midnight.
What services are available for food pickup and delivery at this McDonald's?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order food from this McDonald's using a mobile app?
You can order using the McDonald's app available on the Apple App Store and Google Play Store, or via their online ordering links.
What types of payment does McDonald's at this location accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What is the address and contact number for this McDonald's?
The address is 735 S Meadows Pkwy, Reno, NV 89521. The phone number is +1 775-852-8088.
What are some nearby places I can visit before or after dining at McDonald's?
Nearby places include ExtraMile by Jacksons gas station and convenience store, the Southtown florist for fresh flowers, and Hilton Garden Inn Reno if you need accommodation.
Are there medical services close to this McDonald's?
Yes, nearby medical facilities include Swift Urgent Clinic, Spine Nevada, and several doctors' offices such as Dr. Edward Perry III MD and Brian Gilmer, MD.
What amenities and services does this McDonald's location offer?
Amenities include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi service.