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McDonald's

3.2
(1887 reviews)

Business Details

5000 S Virginia St, Reno, NV
89502, United States
(775) 827-2209
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5000 S Virginia St, Reno, NV
89502, United States

Hours

Reviews

3.2
1,887 reviews
5 stars
548
4 stars
373
3 stars
349
2 stars
170
1 star
447
  • SR
    Sarah Russell
    Feb 17, 2026
    5.0
    Nice manager. Very relateable
  • PJ
    Paula Juarez
    Feb 17, 2026
    1.0
    I visited this establishment during lunch time, and my experience was disappointing. I placed an order, but the BBQ sauces were missing. When I approached the front for assistance, no one responded. After trying to get attention politely and watching people continually pass by, I stepped into the section between the counter and kitchen to get attention. Selina, "the manager," told me I couldn’t be back there, even after I explained the missing items. She repeated her instruction, and I became frustrated. She then told another staff member wearing earbuds to hand over the sauces. The employee handed over the sauce and provided me with her personal unsolicited opinion regarding my actions. I suggested she remove her earbuds so she could hear me next time. I understand the challenges of the food industry and am usually patient with mistakes, but this situation showed a clear lack of training and professionalism. I also tried to collect the employees’ names for this statement, but Selina refused and mocked me. I hope management can address these problems and provide proper training, as the staff’s behavior was the main issue.
  • FR
    Ferdinand Ramos
    Feb 13, 2026
    1.0
    My order took 15 mins. Suppose to be fast food, I call it slow food. I should when next door Olive Garden for sure it will not take 15 mins. For my food.
  • BK
    Brigette “jetty” Kennedy
    Feb 11, 2026
    4.0
    Tell them if you want low-salt on your food before they make it it's a no brainer! The fries 🍟 are so good but you can add that salt 🧂 your self! 🐡
  • JS
    Janet Salas
    Feb 6, 2026
    1.0
    ATTENTION VISITORS DO NOT GO TO THIS LOCATION! Worst service ever as soon as we were going to place our order the person who takes your order was playing really loud music and whistling clearly not caring about her job, we didn’t even want to continue to order so we left the location without ordering.

Frequently Asked Questions About McDonald's

What are the general opening hours for McDonald's at 5000 S Virginia St, Reno?

McDonald's is open daily from 6:00 AM to 11:00 PM, except on Friday and Saturday when it opens at 7:00 AM.

What are the drive-thru hours at this McDonald's location?

The drive-thru is available daily from 6:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 08, 2026Yext Knowledge Graph
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