Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.9
1,420 reviews
5 stars
322
4 stars
234
3 stars
256
2 stars
140
1 star
468
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 30 minutes for orders, both in-store and drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poorly assembled food.
Staff Attitude
Numerous customers experienced rude or indifferent service from staff, with complaints about management's lack of accountability.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and unsanitary conditions noted by several customers.
Food Quality
While some customers found the food acceptable, many reported issues with cold or poorly prepared items.
- EEElisaJan 4, 20261.0Order 2 cheeseburgers no substitutions, received no cheese, no onion, no pickle. The food here is mediocre at best, but this is beyond ridiculous. Literally threw it in the trash and this meal is $12.
- MEMelanie EsperanzaJan 4, 20261.0I am convinced that this McDonald’s strives to be the worst. Unfortunately it is the only McDonald’s near us and when family visits they go there too. They have given us burgers with raw center, with the paper on the patty still, hot mocha instead of iced mocha then just said “I don’t know how to make that one. Today shorted 1 side of bacon any butter or syrup for the hot cakes ordered, and 3 completely different sandwiches from the ones we ordered. My husband (of course) did not check it before coming all the way home to Verdi. He had to drive all the way back. Here’s a tip… hire people who can actually do the job.
- XBXimena BDec 30, 20252.0Placing my order was great. However, I Ordered a Quarter Pounder took a few bites and realized it was raw!
- NOnate OGDec 24, 20251.0this place sucks, the workers stink and they take forever too take orders in store and online they are all lazy
- MMMamaHunyBadgerDec 19, 20254.0Overall, this McDonald’s earns a solid 4-star rating. The food is usually good and consistent, but there are occasional misses—fries can sometimes be hard or barely warm, and the fish sandwich is occasionally cold or a bit tough. Service also gets a 4: the staff generally has a good rhythm and keeps things moving, but sauces are often forgotten and the operation can feel a little unorganized at times. Even with these small issues, it’s still a dependable stop and a location I return to regularly.
Frequently Asked Questions About McDonald's
What are the regular dine-in hours for McDonald's at 5148 Mae Anne Blvd, Reno?
McDonald's is open for dine-in every day from 6:00 AM to 11:00 PM.
When is the drive-thru available at this McDonald's location?
The drive-thru is open daily from 6:00 AM until 11:00 PM.
What are the delivery hours for McDonald's at this location?
Delivery is available daily from 6:00 AM to 11:30 PM.
What delivery and pickup services does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where can I order food online from this McDonald's?
You can order online at https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on iOS and Android.
What payment methods are accepted at McDonald's on Mae Anne Blvd?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location offers a drive-thru service.
What nearby restaurants can I visit along with McDonald's on Mae Anne Blvd?
Nearby restaurants include Chipotle Mexican Grill, Round Table Pizza, Wingstop, Subway, Little Caesars Pizza, Qdoba, L&L Hawaiian Barbecue, Chili's Grill & Bar, El Pollo Loco, and Tacos El Rey.
Are there any nearby fuel stations if I drive to McDonald's at this location?
Yes, Safeway Fuel Station is located nearby for convenient refueling before or after your visit.
What other services or facilities are near this McDonald's that customers might find useful?
Nearby services include Northwest Veterinary Hospital for pet care, U.S. Bank for banking needs, and Supercuts for hair and beauty services.