McDonald's

3.0
865 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3308 S McCarran Blvd, Reno, NV
89502, United States

Hours

Reviews

3.0
865 reviews
5 stars
207
4 stars
158
3 stars
175
2 stars
83
1 star
242

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, incorrect orders, and rude staff interactions.

Food Quality

Many reviews highlighted issues with food being cold, poorly prepared, or missing items.

Cleanliness

Several customers noted unsanitary conditions and a dirty environment in the restaurant.

Management Issues

There were complaints about poor management and lack of training for staff, leading to frequent errors.

Positive Experiences

A few customers mentioned friendly staff and good service during their visits, indicating some positive experiences.
  • AC
    Axton Carroll
    Dec 21, 2025
    4.0
    Although I only got an ice cream cone, I did not have the same experience as some of the other reviewers. Was greeted with a big smile by the guy behind the counter, my order was made super quick, and they gave me a MASSIVE ice cream cone
  • AM
    ANthony Moore
    Dec 13, 2025
    1.0
    I bought a meal to eat there on the way home after work. I received my order in a bag, I received a tray just a few days before. The kid behind the counter refused because pickup was on the receipt. Another employee asked him why, he said because he is white.
  • MF
    Michael Frost
    Dec 11, 2025
    1.0
    Horrible Drive thru. She drive thru cashier is horrible, slow and drops charge
  • LL
    Lorili Lower
    Oct 30, 2025
    1.0
    Not sure why they think it's acceptable to charge $11 for a 10 piece chixken mcnuggets meal and literally only give you enough sauce for half of them. Then the past 2 times I've been sent from drive thru out to a parking spot to bring your food when its ready but come put with not a lick of ketchup for the fries. C'mon McDonalds!! You can do better..especially for the price these days. They act like sauce and ketchup are GOLD and cost A LOT! Make your customers happy for once instead of rippin them off for your benefit.
  • JC
    Jennifer Crawford
    Oct 19, 2025
    1.0
    My child had a lit in his happy meal from the whipped cream container and they didn’t even care about it and say it pretty much is no big deal

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 3308 S McCarran Blvd, Reno?

Delivery is available Monday to Thursday and Sunday from 6:00 AM to 10:30 PM, and Friday to Saturday from 6:00 AM to 12:30 AM.

When is the drive-through open at this McDonald's location?

The drive-through is open daily from 4:30 AM to 11:00 PM.