McDonald's

3.0
859 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3308 S McCarran Blvd, Reno, NV
89502, United States

Hours

Reviews

3.0
859 reviews
5 stars
203
4 stars
157
3 stars
176
2 stars
83
1 star
240

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, incorrect orders, and rude staff interactions.

Food Quality

Many reviews highlighted issues with cold, poorly made food and missing items from orders.

Cleanliness

The restaurant was often described as dirty, with complaints about flies and unclean tables.

Management Issues

Several customers noted poor management practices, including lack of staff training and inadequate customer service.

Inconsistent Experience

While some customers had positive experiences with friendly service and fresh food, these were overshadowed by numerous negative reports.
  • LL
    Lorili Lower
    Oct 30, 2025
    1.0
    Not sure why they think it's acceptable to charge $11 for a 10 piece chixken mcnuggets meal and literally only give you enough sauce for half of them. Then the past 2 times I've been sent from drive thru out to a parking spot to bring your food when its ready but come put with not a lick of ketchup for the fries. C'mon McDonalds!! You can do better..especially for the price these days. They act like sauce and ketchup are GOLD and cost A LOT! Make your customers happy for once instead of rippin them off for your benefit.
  • MG
    Maria Gloria
    Oct 25, 2025
    1.0
    They close before 12:30
  • JC
    Jennifer Crawford
    Oct 19, 2025
    1.0
    My child had a lit in his happy meal from the whipped cream container and they didn’t even care about it and say it pretty much is no big deal
  • PS
    paula scott
    Oct 8, 2025
    1.0
    Picked up 2 mcchickens and 1 hamburger the chicken sandwiches looked like they were made by 4 year olds and the hamburger was so old the ketchup & mustard had soaked into the bun and the pickle was non existent. All sandwiches were cold. Last time I will buy here this is the 3rd time this has happened. Will end up going elsewhere The food here is HORRIBLE and poorly made!!
  • BB
    Bree
    Oct 7, 2025
    1.0
    This McDonald’s need to be shut down I’ve gone here multiple times and have 1 gotten the wrong order or 2 am missing food today I went in and got 2 orders of pancakes with sausage and egg and my order ONLY had sausage and egg for both orders I was missing the main thing which was the pancakes!!! I had also orders off the kiosk screen and the machine didn’t print me a receipt and I went up to the counter and they were trying to have me pay AGAIN after I just payed!? I then asked for a printed out receipt and they refused to give me one? What kind of customer service is this!!! I proceeded to call the store and found out they have there line shut down and are not accepting calls? This is unacceptable 🤦🏽‍♀️🤦🏽‍♀️🤦🏽‍♀️

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 3308 S McCarran Blvd, Reno?

Delivery is available Monday to Thursday and Sunday from 6:00 AM to 10:30 PM, and Friday to Saturday from 6:00 AM to 12:30 AM.

When is the drive-through open at this McDonald's location?

The drive-through is open daily from 4:30 AM to 11:00 PM.