McDonald's

3.0
554 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
18200 Wedge Pkwy, Reno, NV
89511, United States

Hours

Reviews

3.0
554 reviews
5 stars
135
4 stars
102
3 stars
105
2 stars
53
1 star
159

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, rude staff, and incorrect orders, leading to a negative perception of service quality.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty dining areas and bathrooms, which detracted from the overall experience.

Order Accuracy

A significant number of customers experienced issues with incorrect or incomplete orders, indicating a lack of attention to detail.

Food Quality

While some customers enjoyed the food, many reported issues with food being cold, stale, or improperly prepared.

Inconsistent Hours

Customers noted confusion regarding operating hours, with instances of the restaurant being closed despite posted hours.
  • CE
    Chris E
    4 days ago
    1.0
    Ordered 2 DOUBLE cheese burgers. Both had one patty. Paid 2x to get a regular cheeseburger. After waiting 20 minutes in the drive through because they kept screwing up the driver’s order in front of me. I should’ve known. Macs doesn’t hit anymore.
  • CH
    Chris h
    Oct 19, 2025
    1.0
    Place was nasty inside. Staff was rude. And order was completely wrong. Cold food, un sanitary food handling. Stay far away!
  • EM
    Erica M
    Oct 15, 2025
    3.0
    I mean, it's McDonalds. Food is always consistent. This location did not have their lobby open in the mornings the times we have gone and only one lane for the drive-thru, probably due to staffing issues. Employees have always been pleasant so don't take those issues out on them.
  • MS
    Michael Smith
    Oct 14, 2025
    4.0
    Quick bite before heading to the airport.
  • HM
    Huge Mongus
    Oct 1, 2025
    1.0
    Wild!!! Took 30 minutes to get my order and gave out 15 orders before mine

Frequently Asked Questions About McDonald's

What are the regular business hours of McDonald's at 18200 Wedge Pkwy, Reno?

McDonald's is open daily from 6:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 6:00 AM to 11:00 PM.