McDonald's

3.0
566 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
18200 Wedge Pkwy, Reno, NV
89511, United States

Hours

Reviews

3.0
566 reviews
5 stars
137
4 stars
103
3 stars
105
2 stars
54
1 star
167

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times in the drive-thru, with some waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Cleanliness

Numerous customers noted that the dining area and bathrooms were dirty and poorly maintained.

Customer Service

Feedback indicated that staff were often rude or unhelpful, contributing to a negative dining experience.

Food Quality

Several reviews mentioned that food was served cold or improperly cooked, with complaints about the freshness of items like fries and nuggets.
  • HK
    Hyunjin Kim
    4 days ago
    5.0
    Camero was so nice and the best worker so far!
  • DM
    Dylan Madewell
    4 days ago
    2.0
    Just went, waited a whole 10 minutes in line for a burger and fries, just go get a patty that wasnt even cooked all the way. You’re telling me I had to wait extra for my food to not even be finished?
  • FA
    Fightfor Allstreets
    Jan 1, 2026
    1.0
    TERRIBLE BATHROOM.. POOP ON THE TOILET SND FLOOR. NO PAPER AND WHEN I SAID SOMETHING TO THE FRONT COUNTER THEY WERE LIKE DONT USE OUR BATHROOM... SPEND YOU'RE MONEY SOMEWHERE ELSE.
  • CF
    Chris Frazier
    Dec 28, 2025
    1.0
    Food is always slow here. The shortest I've ever waited in the drive through is 20 minutes. And then they consistently get orders wrong too! Burgers missing patties, shorting nugget counts, the wrong drinks even.
  • MB
    Matthew Bloss
    Dec 11, 2025
    1.0
    5:30 on a Thursday night, 29 minutes in the drive thru for two orders of nuggets for the kids. Could see three employees in the kitchen, not particularly busy.

Frequently Asked Questions About McDonald's

What are the regular business hours of McDonald's at 18200 Wedge Pkwy, Reno?

McDonald's is open daily from 6:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 6:00 AM to 11:00 PM.