McDonald's

3.3
1472 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1810 Silverada Blvd, Reno, NV
89512, United States

Hours

Reviews

3.3
1,472 reviews
5 stars
447
4 stars
270
3 stars
308
2 stars
144
1 star
303

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service, with many expressing frustration over the lack of professionalism among staff.

Food Quality

Several reviews mentioned inconsistent food quality, including cold items, incorrect orders, and complaints about food safety, such as food poisoning.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived value, noting that the food portions were small for the cost.

Cleanliness

Feedback indicated that the restaurant's cleanliness was lacking, particularly in the bathrooms and surrounding areas.

Mixed Experiences

While many reviews were negative, a few customers praised the speed of service and the quality of food at times, suggesting some inconsistency in experiences.
  • JH
    James Hunter
    1 day ago
    3.0
    Consistently one of the more unfriendly establishments in Reno
  • DD
    David
    4 days ago
    3.0
    Same as every other McDonald's you've been to
  • DK
    Dan King
    Nov 5, 2025
    1.0
    To order, and I was the only 1 in line the person that took my order had no idea what she was doing and had to get someone else to help and he had to get someone else. When I got my order it was wrong.
  • BM
    bernabe maldonado
    Nov 5, 2025
    2.0
    Drive thru stuff very disappointed. I repeat the order several times and still got the order wrong. Waited for drive thru like 20 minutes.
  • MS
    Maximus sedberry
    Oct 22, 2025
    3.0
    Ever since the drinks are no longer 1 dollar this establishment has really lost its appeal to me personally. Everytime I am told the total for my order I'm somewhat dumbfounded at how little food I'm receiving for the price that I'm paying

Frequently Asked Questions About McDonald's

What are the regular store hours for this McDonald's location?

The store is open daily from 6:00 AM to 11:00 PM.

When is the drive-thru service available?

The drive-thru is open daily from 6:00 AM to midnight (12:00 AM).