McDonald's

3.3
1481 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1810 Silverada Blvd, Reno, NV
89512, United States

Hours

Reviews

3.3
1,481 reviews
5 stars
449
4 stars
271
3 stars
309
2 stars
146
1 star
306

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.

Food Consistency

Many reviews indicated issues with food quality, including incorrect orders, cold food, and complaints about taste.

Cleanliness

Several customers noted unsanitary conditions, particularly in bathrooms and the overall environment.

Staff Attitude

Feedback highlighted a lack of friendliness among staff, with some customers experiencing rude interactions.
  • TP
    TIFFANIE PADAN
    3 days ago
    2.0
    This has been my neighborhood location for almost 20 years, I can say at 1 point it was decent. Then it got BAD, then it was alright but lately its getting worse. Ive dropped my orders to coffee only and the last 3 times ive had to have it remade. A coffee !!! Then i get eye rolls and attitude as if us being customers isnt whats keeping people employed.
  • DE
    Dallas Evans
    Dec 30, 2025
    1.0
    This store is rough. Orders are always messed up or something is forgotten. Wait times take forever.
  • RM
    Rosalva Martinez
    Dec 26, 2025
    4.0
    Employees were friendly and professional.
  • SS
    sombrerosister
    Dec 11, 2025
    1.0
    Me and my family members went to McDonald's the other day. We asked for a burger with just mayonnaise and onions, and they slobbed a bunch of mayo, and barely any onions. After 3 times of them trying to get it right (which they never did) We gave up and went home. Do not go to McDonald's and interact with tone-deaf employees!
  • AT
    Ahnica Tisdale
    Dec 6, 2025
    1.0
    I live in a place close to this store, for about 3 years now, and each time they not only get my order wrong, but they forget stuff, and make you feel absolutely horrible going back for something you paid for. After tonight, I’ll just skip the convenience and go to another place. Wendy’s is right up the road, Carl’s Jr as well, and they treat you way better, food wise too. Do not stop here.

Frequently Asked Questions About McDonald's

What are the regular store hours for this McDonald's location?

The store is open daily from 6:00 AM to 11:00 PM.

When is the drive-thru service available?

The drive-thru is open daily from 6:00 AM to midnight (12:00 AM).