Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Gets orders wrong 90% of the time and very slow but the food is fine
AA
Anita Ann
Mar 1, 2026
1.0
1) The only nice person I encountered was the girl who handed me my receipt at the first window.
2) When I took back the double quarter pounder with cheese that was ordered with extra pickles only and had ketchup on it, I was not acknowledged (even though I was looked at several times) until I spoke up.
3) Never apologized for the mistake
4) The next one came with an onion, lettuce, & what looked like a blob of Ketchup)
5) When I asked the girl who brought the second mistake without checking it for accuracy if I could speak with the manager, she asked "My manager?"
6) When I showed the manager she tried to tell me that the order was correct
7) when I pointed out the onion, lettuce &
blob of ketchup, her response was "That's not ketchup, its a tomato "
8) When I said either way it's not supposed to be there and requested my entire order be re done as the rest was now cold, she rolled her eyes, said "Oh my God" , took the burger, had it remade, brought out the new one and disappeared!
NO apology, did not remake the entire(now cold) meal
This is absolutely the WORST McDonald's I've ever been too!
I wish McDonald's corporate headquarters would pull this franchises ownership.
ZH
Zoey Hutchason
Feb 23, 2026
1.0
Admitted quarter pounders are premade and not cooked once ordered, refused to make ours well done (meaning pink is in a McDonald’s burger) and couldn’t even salt the fries. Said it’s because they are closing but after checking the store hours, they do not close for an hour. I went through the drive-through.
DS
Dale Sewell
Feb 20, 2026
5.0
Placed an order on the app. Very pleasant experience. The staff was very professional and friendly. We got our food home and it was hot and tasty. I see all of the negativity and just wanted to thank you for a great experience.
KL
keiran lees
Jan 31, 2026
5.0
Great service. Had an issue with the kiosk. Karen the manager went out of her way to help out, even though I could see she was very busy. Really appreciate the good service! Thanks
What are the operating hours for McDonald's at 120 Lemmon Dr, Reno?
McDonald's at 120 Lemmon Dr in Reno is open daily from 6:00 AM to 11:00 PM.
Does this McDonald's location have drive-thru service and what are its hours?
Yes, this McDonald's has a drive-thru open daily from 6:00 AM to 11:00 PM.
Can I order delivery from this McDonald's and when is delivery available?
Delivery is available every day from 6:00 AM to 11:30 PM.
What types of payment are accepted at this McDonald's?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What kind of pickup and delivery services does this McDonald's offer?
They offer curbside pickup, delivery, same day delivery, and no contact delivery services.
Is there a mobile app available to order from this McDonald's?
Yes, you can order through the McDonald's app available on the Apple App Store and Google Play Store.
What is the address and main contact number for this McDonald's?
The address is 120 Lemmon Dr, Reno, NV 89506. The main phone number is +1 775-972-3300.
Are there any interesting places near McDonald's at 120 Lemmon Dr in Reno?
Nearby places include O'Reilly Auto Parts, North Valleys Hardware, UPS Access Point location, and Pegs Glorified Ham and Eggs, which can be convenient for errands before or after your meal.
Which nearby restaurants could I visit in addition to McDonald's?
Other nearby restaurants include Jack in the Box, Qdoba, Egg Roll King, Port of Subs, Peg's Glorified Ham & Eggs, and Cielito Lindo Taqueria for a variety of dining options.
Are there transportation or service centers close to this McDonald's?
Yes, near McDonald's you can find The UPS Store 4252 for shipping needs, and The Exchange Network or Dottys #11 ATM for banking services, which might be helpful during your visit.
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