Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
1,578 reviews
5 stars
386
4 stars
272
3 stars
326
2 stars
193
1 star
401
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, including poor handling of complaints and order issues.
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect food.
Cleanliness
Several reviews mentioned dirty conditions in the restaurant and bathrooms, raising concerns about hygiene.
Food Quality
Customers expressed dissatisfaction with food quality, citing cold, raw, or improperly prepared items.
Management Issues
Reviews indicated poor management practices, including lack of accountability and ineffective resolution of customer complaints.
- EVEricka VeraJan 4, 20261.0First of all, they completely messed up my order. But when I called to tell them about it, the woman who answered has the worst attitude and just awful customer service. This McDonalds is garbage. Go to the Stead location instead.
- MAMaria AbonceJan 2, 20262.0This facility was messy and worker disrespectful. And I found a hair in my chicken nuggets
- CJCrystal JohnsonDec 26, 20251.0The manager is a joke. They really should hire a new one she doesn’t even know what she’s saying or doing I’ve always been able to pay for Mac sauce on the side and she said it’s impossible she needs to be thrown away
- ACAngel CredleDec 22, 20251.0The bathroom was so dirty . Toilet paper stuck to the side of toilets. Tp on the floor . Over flowing trash and no toilet paper in the actual dispenser. Mirror was super gross. There was dirt and poop and hair on the toilets . 1 of which qas clogged and over flowing . When told about the nasty bathroom they stated thay they had just cleaned it and it was fine .. if their bathrooms are that disgusting I can only imagine how old and nasty the food is and how dirty the people's hands are thay make the food .
- STSarah TiltonDec 21, 20253.0usually order delivery from here and half the time the orders are wrong or they forget things like sauce or straws. A few times i had to go pick up items they didnt even put in the bag
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 120 Lemmon Dr, Reno?
McDonald's at 120 Lemmon Dr in Reno is open daily from 6:00 AM to 11:00 PM.
Does this McDonald's location have drive-thru service and what are its hours?
Yes, this McDonald's has a drive-thru open daily from 6:00 AM to 11:00 PM.
Can I order delivery from this McDonald's and when is delivery available?
Delivery is available every day from 6:00 AM to 11:30 PM.
What types of payment are accepted at this McDonald's?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What kind of pickup and delivery services does this McDonald's offer?
They offer curbside pickup, delivery, same day delivery, and no contact delivery services.
Is there a mobile app available to order from this McDonald's?
Yes, you can order through the McDonald's app available on the Apple App Store and Google Play Store.
What is the address and main contact number for this McDonald's?
The address is 120 Lemmon Dr, Reno, NV 89506. The main phone number is +1 775-972-3300.
Are there any interesting places near McDonald's at 120 Lemmon Dr in Reno?
Nearby places include O'Reilly Auto Parts, North Valleys Hardware, UPS Access Point location, and Pegs Glorified Ham and Eggs, which can be convenient for errands before or after your meal.
Which nearby restaurants could I visit in addition to McDonald's?
Other nearby restaurants include Jack in the Box, Qdoba, Egg Roll King, Port of Subs, Peg's Glorified Ham & Eggs, and Cielito Lindo Taqueria for a variety of dining options.
Are there transportation or service centers close to this McDonald's?
Yes, near McDonald's you can find The UPS Store 4252 for shipping needs, and The Exchange Network or Dottys #11 ATM for banking services, which might be helpful during your visit.