McDonald's

3.0
1629 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10595 Stead Blvd Reno, Reno, NV
89506, United States

Hours

Reviews

3.0
1,629 reviews
5 stars
401
4 stars
283
3 stars
342
2 stars
181
1 star
422

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with long wait times in both drive-thru and lobby.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders and missing items, leading to customer frustration.

Staff Attitude

Feedback on staff behavior was mixed; while some employees were noted as friendly, others were described as rude or inattentive.

Food Quality

Several customers complained about the quality of food, citing stale items and poor preparation.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including flies and trash in the dining area.
  • JJ
    Jay
    1 day ago
    1.0
    Went to get food and they said a air born hazmat issue was causing them to not be able to serve food but were still in the building..........
  • HH
    Henry Higgins
    2 days ago
    1.0
    This location is no longer 24 hours a day, despite the website and employees saying that. They have been closed every day I have checked, at 2:00 am, which is highly inconvenient since that is literally the only time I have to order food for my employees. Lost a large paying customer until they stop falsely advertising!
  • EF
    Erica F
    4 days ago
    2.0
    In the morning the service is good and food is usually good, but around dinner time this place is a nightmare. There are so many people in the dining room waiting for their orders, some waiting over a half hour. The drive thru is way backed up. We went inside to pick up an online order and couldn't even get someone to talk to us. Canceled the order and ended up going somewhere else.
  • ST
    Shaun Taylor
    Nov 16, 2025
    1.0
    Absolutely worthless. McDonald’s on stead blvd Reno nv needs to be shut down. Absolutely worthless.
  • MR
    Melissa Richards
    Nov 3, 2025
    2.0
    It took for ever to get our food they only had one lane open in drive through and one register open

Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location?

This McDonald's location is open 24 hours a day, 7 days a week, from midnight to 11:59 PM each day.

Does this McDonald's offer delivery services?

Yes, this location offers delivery services 24/7, including same-day and no-contact delivery options.