McDonald's

3.0
1645 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10595 Stead Blvd Reno, Reno, NV
89506, United States

Hours

Reviews

3.0
1,645 reviews
5 stars
404
4 stars
284
3 stars
342
2 stars
186
1 star
429

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with long wait times in both drive-thru and inside the restaurant.

Customer Service

Many reviews highlighted rude or inattentive staff, with some customers feeling ignored or mistreated.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, leading to customer frustration.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and the presence of flies.

Food Quality

Customers expressed dissatisfaction with the quality of food, describing it as cold, stale, or poorly prepared.
  • RG
    Roland Graham
    1 day ago
    1.0
    They keep closing the drive through even though It’s supposed to be 24/6
  • RC
    RICHARD CARROW
    3 days ago
    2.0
    Fries were cold. Nuggets were cold. Quarter pounder was ok.
  • CB
    Chuck Burns
    4 days ago
    2.0
    Do not bother calling ahead to ask if the lobby is open or not, because after several attempts, all on different days, I've discovered they absolutely will not answer their phone.
  • PL
    Patricia Long
    Jan 2, 2026
    5.0
    The poor staff was short handed, they had to deal with ignorant, entitled customers. It was extremely busy & there was only 4 employees! I felt bad for the manager trying her best to handle all angry people. So I just want to say kudos to her & her staff for doing the very best they could to make sure everyone was taken care of!!!
  • AC
    A Cassidy
    Dec 28, 2025
    1.0
    Longest wait for old cold food. Not only did we wait for 20 min. With only one car infront of us..The order was wrong AND COLD. Horrible customer service girl was more worried with her appearance than service 😕. Worst McDonald's ever

Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location?

This McDonald's location is open 24 hours a day, 7 days a week, from midnight to 11:59 PM each day.

Does this McDonald's offer delivery services?

Yes, this location offers delivery services 24/7, including same-day and no-contact delivery options.