While many customers praised the burgers and garlic fries, several reviews noted issues with overcooked or bland food, and inconsistent quality.
Service Issues
Numerous reviews highlighted poor service experiences, including long wait times, incorrect orders, and unprofessional staff behavior.
Cleanliness Concerns
Several customers reported unsanitary conditions in the restaurant, including dirty tables and sticky ordering tablets.
Customer Experience
Positive interactions with staff were noted, but there were also complaints about rude behavior and lack of attentiveness from some employees.
BB
Bri Byington
Dec 15, 2025
5.0
One of my favorite burgers in town. Burgers are always delicious. Garlic fries and soooo garlicky and perfect. Food was ready when it was estimated and the staff were friendly. Will always recommend
HG
Hunter Graham
Dec 5, 2025
5.0
Heather is so nice and she is an amazing cook. 10/10
NP
Natalie Paredes
Nov 22, 2025
5.0
Yummy food! Definitely will return! Great service :)
JD
Josh Dans
Sep 20, 2025
5.0
Quick service & friendly staff.
MM
Munch
Sep 19, 2025
2.0
I like Incline Burger, but today's service was a major disappointment. It started off seeing the front door propped open and the side window to let a fairly strong breeze run through the lobby, only to see a lady take her sweet time tapping in her order on the tablet placed on the front counter. There were three adults (and for whatever reason, a child) in the kitchen that did not come out for the first 15 minutes of my visit. The first 8 minutes were waiting for the lady ahead of me to finish tapping in her order on the front counter tablets, which were very sticky by the way. That same lady had to say, "Excuse me." four times before someone heard her over the Mexican music playing in the kitchen, while there was other music playing in the dining area.
After placing my order and taking a seat, there finally comes someone from the kitchen to the front counter to take the two customers' orders behind me. Unfortunately, he used the same glove to tap in their orders on that sticky tablet up front to check in the back which burgers in the expo window have grilled onions for my order. I wasn't going to make a scene by speaking to anyone about it, but I'm displeased with what I witnessed.
My order included two double incline burgers and one regular incline burger. Unless the patties are measured differently and they always stack two on top of each other, this can be a profit loss since all three of my burgers had 2 patties in them. As a consumer, I'm glad to receive more than what I pay for, but as a businessman, I hope not to see Incline Burger go under for this type of mismanagement.
I don't think I'll return to this location in Reno again. The burgers do taste good, despite knowing how and with what they were touched, but I wish the customer service and food health and safety measures weren't ignored.
Frequently Asked Questions About Inclined Burgers and Brews
What are the regular business hours of Inclined Burgers and Brews?
Inclined Burgers and Brews is open Wednesday through Sunday from 11:00 AM to 9:00 PM, and closed on Monday and Tuesday.
Does Inclined Burgers and Brews offer delivery and in-store pickup services?
Yes, they provide both in-store pickup and delivery services for customer convenience.
Where is Inclined Burgers and Brews located?
It is located at 1650 Robb Dr Suite B1, Reno, NV 89523, USA.
How can I view the menu or place an order online for Inclined Burgers and Brews?
You can view the menu and place an order online at https://inclinedburgersandbrew.com/menu.
What type of cuisine and dining categories does Inclined Burgers and Brews offer?
Inclined Burgers and Brews is a burger joint, brewery, bar & grill, American restaurant, breakfast spot, fast food restaurant, vegetarian-friendly, ice cream shop, family restaurant, and caterer.
What is the price range at Inclined Burgers and Brews?
The price range at Inclined Burgers and Brews is considered affordable, labeled as 'ONE'.
Are there any educational institutions near Inclined Burgers and Brews?
Yes, nearby are Advantages School International, which includes a high school and elementary school, making it convenient for families and students to visit before or after dining.
What nearby dining options are available close to Inclined Burgers and Brews?
Nearby dining options include Dickey's Barbeque Pit and Rita's Italian Ice & Frozen Custard, perfect for trying different cuisines or enjoying dessert after your meal.
Are there any pet services near Inclined Burgers and Brews?
Yes, Scraps Dog Company and Your Local Pet Station offer pet store and pet care services nearby, making it convenient for pet owners visiting the area.
What banking services are available near Inclined Burgers and Brews?
Nearby banking services include Wells Fargo Bank, US Bank, U.S. Bank, and Bank of America ATM, providing easy access to financial services while visiting.