Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 6395 S. McCarren Blvd. in Reno is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
1,533 reviews
5 stars
951
4 stars
332
3 stars
127
2 stars
56
1 star
67
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries for being delicious and made with fresh ingredients, although some noted inconsistencies in preparation and seasoning.
Service Experience
While many reviews highlighted friendly and attentive service, there were several complaints about order accuracy and wait times.
Pricing Concerns
Numerous customers expressed that the prices are high for the portion sizes and quality, with some feeling that the value has decreased over time.
Cleanliness
The restaurant was frequently described as clean, contributing positively to the overall dining experience.
Atmosphere
The dining environment received mixed feedback, with some enjoying the casual vibe while others noted issues like noise levels and temperature discomfort.
- MVMark n Maria Villalobos3 days ago5.0Meal was fresh, hot and exactly as ordered. Portions are generous. Service was fast and friendly
- MVMark Villalobos3 days ago5.0Quick service and generous portions. Meal fresh, hot and exactly as ordered.
- DUDawn UnderwoodNov 9, 20255.0First time here and I will say that the patty melt is the. Best burger we ever had. Just mustard ketchup, bacon and grilled jalapeños. My husband add an extra patty and we ordered a large Cajun fry that was large plus another large on the bottom of the bag. We came home and dipped the fries in nacho cheese. I would recommend them adding cheese and ranch dip to the menu. It is a little pricey but you get your moneys worth.
- FLFangzhou LiuNov 6, 20255.0Was very pleasantly surprised by the burger quality. After the pandemic I feel like a lot of fast food chains had to cut quality due to rising costs, but I feel like five guys has maintained a high quality. It is costly, but you get what you pay for. Super fresh ingredients, very carefully constructed burger, worth the money imo. Only fast food burger I've seen where it actually looks like the advertisements. Originally came for the peanuts, but the burger exceeded my expectations, which is rare.
- TYThomas YoungNov 4, 20253.0First time my wife and I went to 5 guys, order two cheeseburgers, a regular fries and two regular drinks .... Why the hell should this cost almost $40. The food was mediocre at best, the fries were the best part. The service was okay, the counter person did give us a gift card, because of the wait. The atmosphere was, yeah, not the best, crappy seating with hard ass chairs, music was good, just to freaking loud. Not sure what we'll do with the gift card, don't think we'll ever be back. There's better and cheaper options at local casinos for half the price.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 6395 S. McCarren Blvd. in Reno accept reservations?
No, Five Guys Reno does not accept reservations.
What are the operating hours for dine-in and delivery at Five Guys Reno?
Five Guys Reno is open daily from 8:00 AM to 10:00 PM for dine-in, and offers delivery from 8:00 AM to 9:30 PM every day.
Does Five Guys Reno offer delivery and in-store pickup services?
Yes, Five Guys Reno offers delivery and in-store pickup services.
How can I place an order online for Five Guys Reno?
You can place an order online via their official ordering link: https://order.fiveguys.com/location/five-guys-reno/menu
What customization options are available at Five Guys Reno?
Five Guys offers over 250,000 ways to customize your burger and more than 1,000 milkshake combinations, allowing you to tailor your meal to your preferences.
Is Five Guys Reno family-friendly and accessible?
Yes, Five Guys Reno welcomes children, has high chairs, wheelchair accessible entrances and restrooms, and a casual attire policy making it family and accessibility friendly.
What payment options does Five Guys Reno accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there any popular nearby restaurants to Five Guys Reno where I can explore after my meal?
Near Five Guys Reno, you can visit Brew House Pub & Grill, Chipotle Mexican Grill, Chick-fil-A, Marie Callender's, Red Robin Gourmet Burgers, Famous Dave's Bar-B-Que of America, Mimi's Cafe, and We Olive for various dining experiences.
What nearby services are available close to Five Guys Reno?
Nearby services include The Joint Chiropractic, Reno Smiles Dentistry and Orthodontics, Lend a Hand Home Care, AT&T Store, and Western Union, offering health, telecommunications, and financial services.
How can I use nearby transit or retail spots to find or complement my visit to Five Guys Reno?
You can use retail points like 7-Eleven and AT&T stores for conveniences nearby, or enjoy entertainment at Dotty's casino and Redbox kiosk, making your visit to Five Guys part of a larger outing.