Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Reno,NV, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Drive-throughAvailable
Location
Hours
Reviews
4.1
1,346 reviews
5 stars
713
4 stars
333
3 stars
152
2 stars
54
1 star
94
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, particularly the chicken, but there were complaints about dryness and inconsistency in portion sizes.
Service Issues
While some reviews praised friendly staff, many customers reported rude service and issues with order accuracy.
Cleanliness
Several customers noted cleanliness issues in the dining area and bathrooms, impacting their overall experience.
Value for Money
Many customers felt the prices were reasonable for the quality of food, though some expressed dissatisfaction with portion sizes and value.
Mixed Experiences
Overall, experiences varied widely, with some customers loving the food and service, while others had significant complaints.
- VSVirginia Sellars2 days ago5.0Very good service, food, and atmosphere.
- DLDennis LivingstonNov 14, 20255.0Good food. Good service.
- CMCelin MartínezOct 26, 20255.0Relajante
- KKKeithOct 14, 20254.0Decent food but more like a Quick Mart for chicken
- ACAlvaro CabrialesOct 14, 20255.0A mi esposa le encata
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco in Reno, NV?
El Pollo Loco in Reno is open every day from 10:00 AM to 10:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services to its customers.
Can I order food from El Pollo Loco through a mobile app?
Yes, you can order via the El Pollo Loco app available on the Apple App Store.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Check, Discover, and Visa as payment options.
Does El Pollo Loco provide catering services?
Yes, El Pollo Loco offers catering services for events and gatherings.
What is the address and contact number for El Pollo Loco in Reno?
El Pollo Loco is located at 2293 S Virginia St, Reno, NV 89502. You can call them at +1 775-829-1986.
Can you suggest nearby shopping centers to El Pollo Loco where I can shop before or after dining?
Near El Pollo Loco, Orchard Plaza and Del Monte Plaza are shopping centers you can visit for some retail therapy before or after your meal.
Are there any fitness or active lifestyle spots close to El Pollo Loco?
Yes, Iron 24 Fitness + Recovery is nearby, offering gym and sports recreation facilities, and Galena Creek Trail is great for outdoor activities.
What nearby beauty or spa services are available near El Pollo Loco?
Reno Nail Spa and Sweat Reno - Infrared Saunas & Cryotherapy are nearby options for beauty and spa treatments.
How is the chicken prepared at El Pollo Loco?
El Pollo Loco marinates whole chickens in a special recipe of herbs, spices, fruit juices, and garlic, then fire-grills them on signature open-flame grills before hand-cutting for your Mexican entrees.