El Pollo Loco

4.3
762 reviews

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Reno,NV, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Drive-throughAvailable

Location

El Pollo Loco
10320 N McCarran Blvd, Reno, NV
89503, United States

Hours

Reviews

4.3
762 reviews
5 stars
428
4 stars
208
3 stars
61
2 stars
29
1 star
36

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers praised the delicious chicken and various menu items, though some noted issues with dryness and blandness in certain dishes.

Service Experience

Many reviews highlighted friendly and efficient service, but there were also complaints about rude staff and poor customer interactions.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices and portion sizes, feeling that the value for money has decreased.

Cleanliness

While some customers found the location clean and well-maintained, others reported dirty tables and unsanitary conditions.

Consistency

The restaurant was noted for its consistency in food quality and service, although some customers experienced variability in their orders.
  • MP
    Maggie Pollock
    Oct 10, 2025
    2.0
    Good food, but I don’t wanna have to spend all my minimum wage on a quesadilla. Especially if it’s a drive-through
  • IH
    Isabella Hartman
    Oct 3, 2025
    5.0
    Best food and good service
  • VF
    Vicki Ferris
    Sep 18, 2025
    5.0
    Chicken tosada is my new favorite! Double meat! 2 pico de gallos and 2 avocado dressing! TRY!
  • ML
    MARIJO Lopez
    Sep 10, 2025
    5.0
    Excelente
  • TT
    tuan
    Sep 6, 2025
    5.0
    The soup was served hot.

Frequently Asked Questions About El Pollo Loco

What are the opening hours of El Pollo Loco in Reno?

El Pollo Loco in Reno is open every day from 10:00 AM to 10:00 PM.

Does El Pollo Loco offer delivery services?

Yes, El Pollo Loco provides delivery services for customer convenience.