Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Reno,NV, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Drive-throughAvailable
Location
Hours
Reviews
4.3
762 reviews
5 stars
428
4 stars
208
3 stars
61
2 stars
29
1 star
36
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers praised the delicious chicken and various menu items, though some noted issues with dryness and blandness in certain dishes.
Service Experience
Many reviews highlighted friendly and efficient service, but there were also complaints about rude staff and poor customer interactions.
Pricing Concerns
Several customers expressed dissatisfaction with rising prices and portion sizes, feeling that the value for money has decreased.
Cleanliness
While some customers found the location clean and well-maintained, others reported dirty tables and unsanitary conditions.
Consistency
The restaurant was noted for its consistency in food quality and service, although some customers experienced variability in their orders.
- MPMaggie PollockOct 10, 20252.0Good food, but I don’t wanna have to spend all my minimum wage on a quesadilla. Especially if it’s a drive-through
- IHIsabella HartmanOct 3, 20255.0Best food and good service
- VFVicki FerrisSep 18, 20255.0Chicken tosada is my new favorite! Double meat! 2 pico de gallos and 2 avocado dressing! TRY!
- MLMARIJO LopezSep 10, 20255.0Excelente
- TTtuanSep 6, 20255.0The soup was served hot.
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco in Reno?
El Pollo Loco in Reno is open every day from 10:00 AM to 10:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco provides delivery services for customer convenience.
Can I place an order online or via an app for El Pollo Loco?
Yes, you can order through the El Pollo Loco app or via the online ordering link provided for quick service.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Visa, Discover, and checks.
Where is El Pollo Loco located in Reno?
El Pollo Loco is located at 10320 N McCarran Blvd, Reno, NV 89503, USA.
Does El Pollo Loco have a drive-thru and catering services?
Yes, El Pollo Loco offers both drive-thru service and catering options.
What type of cuisine does El Pollo Loco serve?
El Pollo Loco serves authentic Mexican cuisine with a focus on fire-grilled chicken and handmade salsas and guacamole.
What popular restaurants are near El Pollo Loco where I can explore different dining options?
Nearby restaurants include Chili's Grill & Bar, It's Just Wings, Subway, Little Caesars Pizza, Qdoba, Jack in the Box, McDonald's, Chipotle Mexican Grill, Dairy Queen, and L&L Hawaiian Barbecue, offering a variety of American, Mexican, fast food, and other cuisines.
Are there any fitness or wellness facilities near El Pollo Loco?
Yes, Planet Fitness and Supercuts salon are nearby, allowing customers to combine dining with fitness or personal care.
What nearby services can help if I need shipping or banking while visiting El Pollo Loco?
UPS Alliance Shipping Partner and UPS Access Point offer courier and shipping services, while Chase Bank and U.S. Bank provide financial services close to El Pollo Loco.