Chipotle Mexican Grill

Reviews

• LA

  Love Andreyev

  2 days ago
  4.0
  Chipotle in general has been there for me many a time. And this one specifically has saved me in several “forgot to eat, stomach grumbling” situations. Today I came in and it’s peaceful, regular but chill busy level. I had to wait for a bit for someone to help me but as someone who has worked in food service, i know what short staffing looks and dells like and the delay wasn’t a ball drop on the crew’s end- I can tell the crew is working hard, cooking, refilling things. A crew member was holding it down alone on the line and then another came back from their break. Then I had my go to burrito made and chips + queso, their new chimichurri sauce and a Poppi soda. The restroom was very clean and I had a face spot to sit and feast. That leaves me a happy camper - hats off to the crew here, I know Chipotle has employee perks but the employees here should be paid much more than they are and sufficiently staffed. AKA the top executives should get paid less 😙
• XF

  xinhe feng

  Nov 11, 2025
  1.0
  We ordered a small cheese quesadilla kids meal for our 2 year old which had pinto beans included. The beans were very spicy!!! Seriously?! Serving toddler spicy food? I asked the staff there and they denied doing anything wrong. What is the problem then? They must have mixed up some hot sauce with the beans. Very bad experience! Luckily I found out before my kid ate it. Not the first time they messed up non spicy food with spicy sauce. But they should pay more attention when they prepare the kids meal!
• MT

  Marketable Tomato

  Nov 9, 2025
  1.0
  Not the worst. Not the best. Girl with ponie tail rushes and is unfriendly. Generally unclean environment. Usually out of stuff. Tracy is very nice and helpful. 2/10
• SG

  Stefani Gordon

  Nov 9, 2025
  1.0
  If the lady with the brown pony tail and collared button shirt is the manger, Alexis (I got a business card a while ago, now there’s a new one of some other lady), chipotle needs to find better managers! I come a couple of times a week and sometimes she finishes my meals. I’ve never gotten even a slight smile, barely any eye contact, hastily throws food on the entree, she’s only interested in getting as many people through the line as fast as possible with no care for the interaction. I don’t want to come in and feel like a burden for getting food. From what I’ve heard, this is a normal interaction with her. Everyone else was friendly, though! Very understaffed and overworked. Sometimes there are only 3 people working in the entire restaurant. This seems like a recurring issue based on other reviews. I see new faces appear and disappear every week. A good manager is what makes a good restaurant. If you can’t keep staff, maybe start reflecting inward… it’s not the staffs fault for bad management, especially when the manager herself doesn’t set a good example for how to interact with customers. And, as another reviewer said, “Do better, Chipotle leadership. We're all human beings. Your employees deserve to be shown appreciation in ways that are meaningful to them.” !!!!! Very unfortunate for them. The taller guy with short, dirty-blonde hair and light facial hair was amazing. He’s beyond friendly and helpful every time I see him. Go to this chipotle if you want a 50/50 chance of feeling bad for ever being hungry in the first place or of being pleasantly surprised.
• LB

  L “truthseeker” B

  Nov 8, 2025
  1.0
  This place is gross. While waiting in line, I saw a large belly employee transferring cooked rice into the serving bin using his shirt and stomach area to help push it in — no apron, visibly sweaty, and clearly unsanitary. That same bin was then brought directly to the front to serve customers from. Just thinking about it makes me feel nauseated. That’s the last time I went there. The time before that a guy put skimpy portions in my bowl- I asked for more and he looked totally pissed off. I normally like chipotle but I won’t be going to this one anymore. The dirty potbelly shirt guy happened October 1 in the evening.

Frequently Asked Questions About Chipotle Mexican Grill