About
Mexican Restaurant
Chipotle Keystone Commons is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.1
291 reviews
5 stars
108
4 stars
36
3 stars
30
2 stars
21
1 star
96
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported issues with undercooked or poorly prepared food, including raw chicken and crunchy rice.
Service Issues
Many reviews highlighted poor customer service, including rude staff, slow service, and lack of attention to customers.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and food areas, leading to a negative dining experience.
Portion Sizes
Several customers complained about small portion sizes and skimping on ingredients, feeling that they were not getting value for their money.
Inconsistency
Customers noted a lack of consistency in food availability and quality, with many items frequently out of stock.
- CTCarol TreptowNov 14, 20255.0Everyone is nice and helpful. The food is great and served rapidly
- GLG LeeNov 11, 20255.0Definitely the best food one of my favorite places !!!!
- GPGabe PetersenNov 6, 20252.0Be me on my birthday. Decide this chipotle bc last time the bowl was 👌🤌. Order double chicken and tip like $3. Pick it up on time - people were nice. Go back home to find less than half of the bowl filled and some chicken not even cooked through… ☹️🎉 I also wanted to ask why isn’t any business trying to make up for this in Reno right now? It would be so easy to make a local burrito-build place…
- LDLauren DiMaggioOct 27, 20251.0SO RUDE AND I HAD TO SIT IN DRIVETHRU FOR 20 minutes. If the persons food isn’t ready in the lane have them move. It’s simple
- AAAOct 22, 20252.0Found raw piece of chicken in my bowl, likely more I had already ingested. Showed the staff. Wonder what their hold temps are because if it was in the danger zone, bacteria doubles every 15 minutes... Really hoping I don't get sick...
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Keystone Commons specialize in?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients and no artificial colors, flavors, or preservatives.
What are the operating hours for the Chipotle at 925 W 5th St, Reno?
The restaurant is open daily from 10:30 AM to 11:00 PM.
How can I order from Chipotle Keystone Commons online?
You can order online using the Chipotle app available on the App Store or via the order website at https://order.chipotle.com/.
Does Chipotle Keystone Commons offer any rewards program?
Yes, customers can sign up for Chipotle Rewards to receive exclusive offers and earn free food.
What is the address and contact number for Chipotle Mexican Grill in Reno?
The address is 925 W 5th St, Reno, NV 89503, and the phone number is +1 775-636-7647.
Is Chipotle Mexican Grill at Keystone Commons currently open?
Yes, the location is open as indicated by the 'closed' status being false.
What other dining options are near Chipotle Keystone Commons?
Nearby dining options include Mountain Mike's Pizza, Firehouse Subs Keystone Commons, Cracker Barrel Old Country Store, In-N-Out Burger, Panera Bread, Starbucks, and Wendy's.
Are there any healthy beverage options near Chipotle Keystone Commons?
Yes, Jamba, a smoothie and juice bar, is nearby and offers healthy beverage options.
What nearby places could be convenient for someone visiting Chipotle Keystone Commons?
Alongside Chipotle, there are retail and service locations such as the AT&T Store for mobile needs, Keystone Modern Dentistry for dental care, and The UPS Store for shipping and printing services.
Where can I find Chipotle Keystone Commons on social media?
You can find Chipotle Mexican Grill on Facebook at https://www.facebook.com/chipotle/, Instagram as @chipotle, Twitter as @ChipotleTweets, Pinterest at https://www.pinterest.com/chipotlemg/, YouTube at https://www.youtube.com/chipotle, and LinkedIn at https://www.linkedin.com/company/chipotle-mexican-grill/.