Worst store out there the people can barely speak English put in my order they screwed it up told me the only way they would correct it is if I come down there and pick up a different order by bringing them the order they screwed up because she couldn't read the receipt because I ordered online little confused about that situation you screw up my food put things on there I asked not to be put on there because I'm allergic to them can you tell me it's not your fault and it's I'm pretty much screwed out of a $40 order plus tip because I had it delivered completely unsatisfied will not recommend them to anybody worst place ever in customer service sucks they don't stand behind their product or what happens if I actually eat it because I'm allergic to it kind of stupid on their part not to rectify the situation deeply dissatisfied
AT
Ashley Thompson
Aug 12, 2025
2.0
Philly cheesecake was disappointing. Bread was stale and cheese was cold meat was dry. Paid for ranch for wings and wasnt given to me with my food had to go back and ask for it.
PM
Pamela Melton
Aug 4, 2025
2.0
1st time getting did. This location is inside a food court at Meadowood Mall. The girl that took my order was very nice. The food not so good. Ordered it to go, got home & was disappointed. Sandwich not so good. I think the chicken was just lunch meat, the fries were raw in the middle. Won't waste my $ again.
JT
john trahey
Jul 22, 2025
1.0
I ordered their Cajun And Lemon Pepper dry rub and it didn’t have any flavor. Seemed it came right out the fryer and I asked when I opened the box if the rubs were added and he bluntly lied to me.
JN
Jennifer Newcomb
Jul 3, 2025
1.0
1st time there. NEVER AGAIN! The worst customer service from everyone in there! Food was below average. Never again too many restaurants that do it right! Hang it up, you'll be done soon trust me!
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular business hours of Charleys Cheesesteaks at Meadowood Mall?
Charleys Cheesesteaks is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does Charleys Cheesesteaks offer delivery services?
No, Charleys Cheesesteaks at Meadowood Mall does not offer delivery services.
Is drive-through available at Charleys Cheesesteaks Meadowood Mall location?
No, the drive-through service is not available at this Charleys Cheesesteaks location.
Can customers place pickup orders at Charleys Cheesesteaks Meadowood Mall?
Pickup orders are currently not available at this location.
Is takeout service offered at Charleys Cheesesteaks Meadowood Mall?
Takeout service is not available at this location.
What payment methods are accepted at Charleys Cheesesteaks Meadowood Mall?
The restaurant accepts American Express, Discover, MasterCard, and Visa credit cards.
Where is Charleys Cheesesteaks located in Reno?
Charleys Cheesesteaks is located at 5615 Meadowood Mall Circle, Reno, NV 89502, USA, inside Meadowood Mall.
Which nearby restaurants can I visit after dining at Charleys Cheesesteaks Meadowood Mall?
Nearby restaurants include Ruby Thai Kitchen, Santa Cruz Sushi, Wayback Burgers, and Nayaab Indian and Middle Eastern restaurant, offering a variety of cuisines to explore after your meal.
Are there any nearby stores for cosmetics and beauty supplies near Charleys Cheesesteaks?
Yes, Bath & Body Works is close by and offers a wide range of cosmetic and beauty supplies, perfect for shopping alongside your visit.
What entertainment options are available near Charleys Cheesesteaks in Meadowood Mall?
Customers can visit The Exotic Milkshake Bar for unique drinks, or enjoy sweets at Let’s Roll Ice Cream and Dairy Queen, all located nearby within Meadowood Mall.