Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff and a lack of assistance, particularly with the new kiosk ordering system.
Food Quality
Many customers expressed dissatisfaction with food quality, citing issues such as stale ingredients, incorrect orders, and concerns about food safety.
Ordering Experience
The transition to kiosk ordering has been met with mixed reactions; while some found it efficient, others struggled and felt it neglected customers who preferred traditional ordering.
Cleanliness and Atmosphere
While some customers noted cleanliness and a pleasant atmosphere, others reported unsanitary conditions and a lack of attention to the dining area.