Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff and a lack of assistance, especially with the new kiosk ordering system.
Food Quality
Several customers expressed disappointment with the food quality, mentioning issues such as stale items, incorrect orders, and concerns about freshness.
Ordering Experience
Many customers found the kiosk ordering system confusing and frustrating, leading to longer wait times and dissatisfaction.
Cleanliness
While some reviews noted cleanliness, others pointed out unsanitary conditions and a lack of attention to maintaining the restaurant.
Staff Attitude
There were mixed reviews regarding staff attitude, with some praising friendly service while others reported rudeness and unprofessional behavior.