Tropical Smoothie Cafe

2.6
654 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
6360 Simmons Street, North Las Vegas, NV
89031, United States

Hours

Reviews

2.6
654 reviews
5 stars
192
4 stars
56
3 stars
32
2 stars
41
1 star
333

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor service, and rude staff, particularly during late hours.

Order Accuracy

Many reviews highlighted problems with incorrect orders and missing items, leading to customer dissatisfaction.

Smoothie Quality

While some customers enjoyed the smoothies, others complained about watery or poorly made drinks.

Staffing Problems

Numerous reviews indicated that the location is often understaffed, contributing to delays and service issues.

Management Concerns

Customers expressed frustration with management's inability to address ongoing service and operational problems.
  • JT
    Jake Tuatag
    Dec 23, 2025
    1.0
    The hours online and on the door says drive thru is open till 2 am. I arrived at 12:15 am seeing the open sign is on. No one answered me at the drive thru and it looked like no one was even inside. Seems like someone is just clocking in and not actually working at night!
  • PP
    P R “Consumer” P
    Dec 13, 2025
    5.0
    Our drinks are very yummy! 😋 our server, Aedron rendered us excellent customer service! He was very patient and helped us to navigate the store app for our order... 😊
  • HH
    Hannah
    Nov 7, 2025
    1.0
    I've been waiting almost 20 minutes to be helped no one has helped me i am the only person at the register
  • SH
    Sabrina Henry
    Oct 13, 2025
    1.0
    I have ordered from this place 3 times this month at 12:10 am and 12:15 am. The delivery drivers are arriving to pick up my orders by 12:20 and 12:30 am and no one is ever at the window and seems to be gone! Closing time is usually 1:45 and 2:00 am so why is the app saying it open and allowing you to order but no one is there all of a sudden?. It’s never been a problem before 2 weeks ago!
  • JR
    Jordan Rakita
    Oct 6, 2025
    5.0
    Great experience! Food came out quickly even though there was a large line at the drive thru. Nice experience inside, and friendly staff! Keep it up!

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the operating hours for Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open daily from 6:00 AM to 2:00 AM.