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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Customers frequently reported extremely long wait times, often exceeding 30 minutes, regardless of the time of day or number of cars in line.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with several customers noting unprofessional behavior from employees.
Order Accuracy
Numerous reviews mentioned issues with incorrect orders, missing items, and poor food quality, leading to customer dissatisfaction.
Management Issues
Many customers expressed concerns about poor management and staffing levels, suggesting that the location is understaffed and poorly organized.
Smoothie Quality
While some customers enjoyed the smoothies, others complained about watery or poorly made drinks, indicating inconsistency in product quality.
HH
Hannah
Nov 7, 2025
1.0
I've been waiting almost 20 minutes to be helped no one has helped me i am the only person at the register
SH
Sabrina Henry
Oct 13, 2025
1.0
I have ordered from this place 3 times this month at 12:10 am and 12:15 am. The delivery drivers are arriving to pick up my orders by 12:20 and 12:30 am and no one is ever at the window and seems to be gone! Closing time is usually 1:45 and 2:00 am so why is the app saying it open and allowing you to order but no one is there all of a sudden?. It’s never been a problem before 2 weeks ago!
JR
Jordan Rakita
Oct 6, 2025
5.0
Great experience! Food came out quickly even though there was a large line at the drive thru. Nice experience inside, and friendly staff! Keep it up!
KE
Kyle Eugene
Oct 3, 2025
1.0
Place a mobile order Yesterday, October 2, 2025 around 6:30 got there on time was told the order could not be fulfilled because a fire alarm was going off and to call back next day for a refund. I’ve been calling constantly today since 8 AM this morning and no one picks up the phone.
LV
Liz V
Sep 19, 2025
1.0
I placed a mobile pick up order at 6:20am, arrived at the drive through for pick up at 6:45am. When I told the employee I had a pick up order he goes “you placed this 48 seconds ago come on. Pull up” in a rude tone. Confused, I pulled forward and showed him my email that said I placed the order at 6:20am and he didn’t even apologize or anything for being wrong. It wasn’t my fault as a customer he just saw the order, There must be a delay in your system, but there was no reason he needed to give me attitude, if the order wasn’t ready I would have been patient and waited. I get that he was frustrated but he doesn’t need to take that out on me. I was scared to even drink the smoothie because I was afraid he spit in it, since he was so disgruntled towards me that he thought i placed the order “48 seconds ago”. He just handed me the smoothie and he didn’t say a word. I never want to come to this location again.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the operating hours for Tropical Smoothie Cafe?
Tropical Smoothie Cafe is open daily from 6:00 AM to 2:00 AM.
What meals are served at Tropical Smoothie Cafe?
They serve breakfast, lunch, brunch, dinner, and late night meals.
Does Tropical Smoothie Cafe offer delivery and pickup options?
Yes, they offer in-store pickup, curbside pickup, delivery, and same-day delivery.
Can I order ahead using a mobile app for Tropical Smoothie Cafe?
Yes, you can order ahead using their app available on both Apple App Store and Google Play Store.
What types of food and beverages does Tropical Smoothie Cafe specialize in?
They specialize in fresh smoothies, wraps, flatbreads, bowls, desserts, acai bowls, salads, and specialty beverages.
Does Tropical Smoothie Cafe provide a kid's menu?
Yes, they have a children's menu available.
What payment options are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, and Visa.
Where is Tropical Smoothie Cafe located?
It is located at 6360 Simmons Street, Suite 105, North Las Vegas, NV 89031, USA, in Centennial Plaza.
What nearby places can I visit before or after my meal at Tropical Smoothie Cafe?
Nearby you can visit Subway for sandwiches, Gourmet China Bistro for Chinese cuisine, EOS Fitness Gym for your workout, and Tiabi Coffee & Waffle Bar for breakfast or brunch.