Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in North Las Vegas, NV, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.7
195 reviews
5 stars
103
4 stars
21
3 stars
15
2 stars
14
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude or unhelpful interactions.
Food Quality
Inconsistent food quality; several customers complained about dry, overcooked chicken and incorrect orders, while others enjoyed the taste and freshness.
Cleanliness
Concerns about cleanliness in the restaurant, with multiple reports of dirty conditions and unsanitary practices.
Ordering Experience
Frustration with the self-service kiosks and issues with order accuracy; some customers preferred human interaction over digital ordering.
Pricing
Customers expressed dissatisfaction with portion sizes and perceived value for money, noting that prices seemed high for the quality received.
- TSTeri SeglinNov 8, 20255.0Their staff has always been courteous and helpful. The chicken is tasty. I also like their burritos and salad bowls.
- ASAdán SolisOct 31, 20254.0Es muy tedious estar ahi uno mismo asiendo su orden en la maquina
- KKkwu559Oct 22, 20255.0I recieved excellent service tonight I think her name was Adina she actually cared and put a smile on my face by showing concern about the price of my order she helped me save a couple dollars I appreciate it she deserves a raise real talk she was working the drive thru at about 6:10pm 10/22/25 Thank you
- JDJose DOct 3, 20251.0old hard dried out chicken in chicken burrito , seems like just this location has gone down hill
- MSMARIANA SALDANASep 30, 20251.0The worst of the worst place I bought a family meal when I get home the chicken was over cooked there it goes $30 to the garbage
Frequently Asked Questions About El Pollo Loco
What type of food does El Pollo Loco serve?
El Pollo Loco serves fresh, authentic Mexican food with fire-grilled chicken and handmade guacamole, salsas, and dressings.
What are the operating hours of El Pollo Loco in North Las Vegas?
The restaurant is open daily from 10:00 AM to 11:00 PM.
Does El Pollo Loco in North Las Vegas offer drive-through service?
Yes, this location has a drive-through service available for customer convenience.
What payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Is Wi-Fi available at El Pollo Loco in North Las Vegas?
Yes, free Wi-Fi is available for customers at this location.
Can I order El Pollo Loco food online?
Yes, you can order food online through their official ordering website or their mobile app available on the Apple App Store.
How can I contact El Pollo Loco in North Las Vegas?
You can contact the restaurant by phone at +1 702-625-5541 or by email at epl6201@elpolloloco.com.
What other dining options are near El Pollo Loco in North Las Vegas?
Nearby dining options include First Watch for breakfast and brunch, Freddy's Frozen Custard & Steakburgers for burgers and ice cream, and BJ's Restaurant and Brewhouse for American cuisine and pizza.
Are there coffee shops near El Pollo Loco where I can go before or after my meal?
Yes, Starbucks and Dutch Bros Coffee are nearby, offering coffee and cafe options to complement your meal experience.
What entertainment or family activities are available near El Pollo Loco?
The FLIPnOUT Fun Center, an amusement park and arcade, is close by for family fun and entertainment before or after dining at El Pollo Loco.