Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in North Las Vegas, NV, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.6
203 reviews
5 stars
98
4 stars
31
3 stars
16
2 stars
11
1 star
47
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
While some customers enjoyed the food, many expressed dissatisfaction with the quality, including overcooked chicken and incorrect meal components.
Cleanliness
Several reviews highlighted cleanliness issues, with reports of dirty dining areas and unsanitary food preparation practices.
Customer Experience
Mixed feedback on customer experience, with some praising friendly staff while others noted unhelpful or indifferent service.
Order Accuracy
Frequent complaints about incorrect orders and lack of attention to detail when fulfilling requests.
- EAElite Audis56 days ago5.0New manager is better than the old so now I’ll go more.
- ARa rNov 8, 20251.0I was the only one waiting and I waited for ten fifteen minutes no one even took my order they were doing their own things
- GGGRUNov 1, 20252.0A week ago we had the family-sized chicken dinner like we used to get. It was incredibly dry, the pieces were tiny (too small for chicken it seemed). Then yesterday my husband wanted a burrito so we decided to try one more time; especially because I was craving their great Chicken Totada. He said the burrito was "fine", but the Totada was pretty dry, or seemed that way since, even though I paid extra to get "Double-Chicken" Totada, it had VERY LITTLE chicken, almost no beans nor rice. Even the cheap, yucky lettuce was sparse (see pic), despite the higher prices, it was less than half of how they used to fill it. The only good part was the shell. Even the side order of chips was small, dry and broken. Extremely disappointing, we won't go back.
- RFRachel FrostOct 27, 20254.0They messed up on my original burrito, but they fixed it right away for me without any resistant. And they even checked in with us to make sure everything was good.
- CSCeleste SantiagoSep 27, 20251.0Very dirty... I found a ball of hair in my bowl that I ordered... I would not suggest going here... That is unless you like hair in your food ...l o l
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in North Las Vegas?
El Pollo Loco in North Las Vegas is open daily from 10:00 AM to 10:00 PM.
Where is El Pollo Loco located in North Las Vegas?
El Pollo Loco is located at 6510 N Losee Rd, North Las Vegas, NV 89086, US.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services to customers.
Can I order food from El Pollo Loco online?
Yes, you can order food online through their official ordering link or via the El Pollo Loco app.
What payment methods does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa cards for payment.
Does El Pollo Loco have a drive-thru option?
Yes, El Pollo Loco in North Las Vegas has a drive-thru service.
Is there free Wi-Fi available at El Pollo Loco?
Yes, El Pollo Loco offers free Wi-Fi to its customers.
What are some food options nearby El Pollo Loco?
Nearby food options include Carl's Jr. for burgers, Jersey Mike's Subs for sandwiches, The Great Greek Mediterranean Grill, Papa Murphy's Pizza, and Smoothie King for smoothies and snacks.
What facilities are available near El Pollo Loco that might be useful for customers?
Customers can find Sprouts Farmers Market for groceries, North Ranch Dental Care for dental services, and UPS Authorized Shipping Outlet for courier services near El Pollo Loco.
Are there fitness and wellness centers near El Pollo Loco?
Yes, nearby fitness and wellness centers include EōS Fitness and Amnesia Salon & Spa for workout and spa services respectively.