Dunkin'

Reviews

• SS

  Sarah Smith

  2 days ago
  1.0
  I was picking up an uber eats order at about 5am on Saturday and when I entered the restaurant I was not greeted. I waited around 5 minutes before finally pressing the bell, confused that nobody had acknowledged me yet. Another minute or two later a woman, I’m assuming the manager, came out with another employee (it looked like she was being trained). The older employee glared at me and told me they were making my order and I replied “I just want to be acknowledged” and she glared at me again and continued to ignore me while talking to the other employee. I’ve been a fast food shop manager before and if I were in charge I’d fire that employee/manager? Immediately. Worst customer service I have ever personally received.
• JM

  Jo Mills

  Nov 4, 2025
  5.0
  It's Dunkin Donuts; they're always good. Yummy coffee. Great donuts. However, I'm saddened to report they discontinued my fav: Chocolate Kreme🥺🥺, about 6-months ago!!
• CB

  Chris Broast

  Oct 28, 2025
  5.0
  I have an order that, like most of us, I want to pet much be consistent each time. From New York to Dallas to now here- this dunks nails it! Thank you all for your hard work and dedication
• EV

  Erica V.

  Oct 16, 2025
  1.0
  What I loved was the mango refresher and the breakfast sandwich with turkey sausage, egg and cheese on the english muffin that I ordered. What I didn't love was the HORRIBLE customer service I received upon entering from a young African American man. I explained to him the drink I wanted (I forgot the name) and he said, "I have no idea what you're talking about," and walked away to the back. His very sweet and courteous employee (I didn't get her name) took over and helped me order the drink I forgot the name of. I told her he was very rude and should NOT be working in customer service and she agreed and said he is, "difficult" to work with. I've worked in customer service for 25 years and was bewildered your company allows your employees to treat customers that way. I was not given a receipt to scan a qr code to enter my review directly either.
• JU

  Jamie Unknown

  Oct 14, 2025
  1.0
  Ordered online. More than once (5 times to be precise over $120 in orders I've had to give it throw away) I've called and they have messed up my order. They tried blaming Uber Eats for them screwing up my order (I ordered without cheese and there was clearly cheese on my order) I know that the delivery driver has nothing to do with the staff being incompetent. When I called the girl said there is nothing that they can do. Order somewhere else, they'll get it right. If I could give zero stars I would. Never ordering from this location again

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