Dunkin'

3.6
636 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve North Las Vegas, NV for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5485 Simmons St, North Las Vegas, NV
89031, United States

Hours

Reviews

3.6
636 reviews
5 stars
283
4 stars
111
3 stars
68
2 stars
48
1 star
126

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food.

Customer Service

Feedback highlighted a significant number of complaints regarding rude and unprofessional staff behavior.

Product Quality

Many reviews mentioned inconsistent quality of food and drinks, with some items being stale or poorly prepared.

Service Speed

Customers frequently noted long wait times both in-store and at the drive-thru, often leading to frustration.

Cleanliness and Availability

Several reviews pointed out cleanliness issues and a lack of available products, such as donuts and essential supplies.
  • VW
    Victoria Williams
    Dec 21, 2025
    1.0
    This has been the third time they have messed up my order in person and through door dash
  • BB
    Britt
    Nov 26, 2025
    1.0
    I ordered a dozen donuts. Half the donuts were wrong and they gave us maple donuts instead of what we ordered. My family HATES maple. We also ordered two breakfast sandwiches with white cheddar and they gave us American cheese on both. We didn't realize this until we had arrived at our destination and we couldn't turn around and go back as it was a far drive each way and there was no time to go back and fix their mistakes. We were never told about any availability issues while we sat at the window for several minutes. Never going back here.
  • SS
    Sarah Smith
    Nov 22, 2025
    1.0
    I was picking up an uber eats order at about 5am on Saturday and when I entered the restaurant I was not greeted. I waited around 5 minutes before finally pressing the bell, confused that nobody had acknowledged me yet. Another minute or two later a woman, I’m assuming the manager, came out with another employee (it looked like she was being trained). The older employee glared at me and told me they were making my order and I replied “I just want to be acknowledged” and she glared at me again and continued to ignore me while talking to the other employee. I’ve been a fast food shop manager before and if I were in charge I’d fire that employee/manager? Immediately. Worst customer service I have ever personally received.
  • JM
    Jo Mills
    Nov 4, 2025
    5.0
    It's Dunkin Donuts; they're always good. Yummy coffee. Great donuts. However, I'm saddened to report they discontinued my fav: Chocolate Kreme🥺🥺, about 6-months ago!!
  • CB
    Chris Broast
    Oct 28, 2025
    5.0
    I have an order that, like most of us, I want to pet much be consistent each time. From New York to Dallas to now here- this dunks nails it! Thank you all for your hard work and dedication

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in North Las Vegas, NV?

Dunkin' in North Las Vegas is open Monday through Friday from 4:30 AM to 7:00 PM, and on Saturday and Sunday from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location offers both delivery and curbside pickup services.